What are the responsibilities and job description for the Copier Service Technician position at Leader in the Business Equipment industry?
```Duties```
We are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing technical support and resolving equipment issues for our customers. Your primary duties will include:
- Conducting field service visits to diagnose and repair equipment malfunctions
- Utilizing hand tools and specialized equipment to perform repairs and maintenance
- Troubleshooting software and hardware issues on computer systems
- Collaborating with customers to identify and resolve technical problems
- Providing exceptional customer service and ensuring customer satisfaction
- Following safety protocols and maintaining a safe work environment
```Skills```
To succeed in this role, you should possess the following skills:
- Strong mechanical knowledge and aptitude for equipment repair
- Proficiency in using hand tools and specialized equipment
- Experience with computer hardware, software troubleshooting, and basic networking
- Familiarity with OEM (Original Equipment Manufacturer) guidelines and procedures
- Excellent problem-solving skills and the ability to think critically
- Strong attention to detail and the ability to work independently
- Exceptional customer service skills and the ability to communicate effectively
If you are a highly motivated individual with a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for the position of Service Technician.
Job Type: Full-time
Pay: $21.63 - $23.48 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Albany, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23