What are the responsibilities and job description for the Calibration Coordinator position at Leader Corporation?
Calibration Coordinator / Office Administrator
Location: Shelby Township, MI
About Us
International Certification Measurements (ICM) is an ISO/IEC 17025 accredited calibration laboratory serving manufacturers throughout the United States. We are looking for an organized, detail-oriented individual to help manage the daily flow of customer calibration work entering and leaving our laboratory.
This position is essential to keeping our laboratory operating efficiently by ensuring customer equipment is received, processed, documented, and routed to the appropriate technicians in a timely manner.
Responsibilities
- Receive incoming customer shipments.
- Open, inspect, and verify customer equipment.
- Create and process work orders in our calibration software.
- Enter customer information and equipment data accurately.
- Coordinate incoming calibration jobs with laboratory technicians.
- Prepare paperwork for production and certification.
- Answer customer phone calls and emails regarding orders and status updates.
- Schedule incoming and outgoing shipments.
- Prepare completed orders for return shipment.
- Maintain organized filing systems and customer records.
- Assist with general office duties as needed.
- Work closely with the calibration lab to ensure efficient workflow and quick turnaround times.
Qualifications
- Excellent organizational skills.
- Strong attention to detail.
- Comfortable working with computers and Microsoft Office.
- Ability to multitask in a fast-paced environment.
- Professional communication skills.
- Shipping/receiving, manufacturing, office administration, customer service, or inventory experience is preferred.
- Experience with ERP, work order, or inventory software is a plus.
- High school diploma or equivalent.
What We're Looking For
The ideal candidate enjoys staying organized, works well under pressure, and takes pride in accuracy. This role requires someone who can keep multiple customer jobs moving while maintaining excellent attention to detail and providing outstanding customer service.
Benefits
- Full-time position
- Competitive pay
- Paid training
- Clean, professional office environment
- Stable, family-owned company
- Opportunity for growth within the organization
Skills to add on Indeed
- Data Entry
- Microsoft Office
- Customer Service
- Shipping & Receiving
- Office Administration
- Work Order Processing
- Inventory Management
- Multitasking
- Organization
- Attention to Detail
- ERP Software
- Communication
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $25