Lead Service Line Manager, Industrial Janitorial

Position: Lead Srv Line Mgr Housekeeping

Location: Livonia, MI

Job Type: On-site (100%)

Reports to: Facility Manager

Department: North American Operations

Position Purpose: Provide leadership, support and knowledge to supervisors and their respective teams.

Essential Duties and Responsibilities:

• Demonstrates the values and business principles of Leadec.
• Works safely at all times.
• Ensure the safe operation of teams through regular communications, work observations and modeling a "Safety, is Your Life" mentality
• Effectively manages the Leadec scope of work (SOW)
• Effectively communicates necessary information and status updates to manager
• Incorporates "PDCA" (Plan, Do, Check, Act) mindset into regular routine
• Focus on resource utilization, best practice guidelines, and continuous improvement
• Evaluate supervisors and team leaders and recommend/deliver training to improve performance
• Effectively communicates necessary information to management
• Management of all required Leadec and customer reporting processes
• Actively attends all required meetings
• Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
• All other duties as assigned by Leadec manager.

Competencies:

• Managing Tasks
• Open Communication
• Self-Management
• Motivating & Developing People

Knowledge, Skills, and Abilities:

• Communication Skills - Ability to communicate with all levels of Leadec and customer employees.
• Language Ability -- Talking to others to convey information effectively.
• Customer Service Orientation- Satisfying customers
• Adaptability- Willingness to deal with unexpected challenges or circumstances
• Problem Solving- Defines complex problems and brings about viable solutions
• Leadership -- Serve as a responsible company representative
• Ability to learn industry standards and best practices
• Strong leadership skills
• Effective interpersonal communication skills
• Strong organizational and planning skills
• Intermediate computer skills
• Ability to guide/train others

Position Qualifications:

• High School Diploma or Equivalent required
• Previous experience in supervision or management is preferred
• Previous experience in an industrial environment preferred
• Computer skills in Microsoft Office products: Excel, Word and PowerPoint required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job:

• Required to talk and/or hear in an industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; stoop, kneel, crawl or crouch.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment.
• Work is performed in an industrial-manufacturing environment with occasional time spent working on a computer or at a desk.