Public Area Attendant

The Gant

Aspen, Colorado

POSITION SUMMARY

The Public Area Attendant is responsible for maintaining the cleanliness and aesthetic appeal of all public areas at The Gant including the Conference Center, lobby, administrative offices and other public areas.  This role is crucial in ensuring a positive guest experience by maintaining high standards of cleanliness and presentation.  The Public Area Attendant will provide friendly service to our guest and homeowners. 

GENERAL BENEFITS: M/D/V, 401(k), EAP, Life Insurance, PTO, Bonus potential, Wellness Bonus/Ski Pass; See Benefit Summary for full list. Benefits may be subject to generally applicable eligibility, waiting period, or other requirements and conditions.

DUTIES AND RESPONSIBILITIES

 Cleaning and Maintenance

• Clean and maintain all public areas including lobbies, corridors, elevators, restrooms, restaurants, meeting rooms, and pool areas.
  1. Daily cleaning of fitness center. 
  2. Daily cleaning of grill areas and replenishing of pool towels.
• Perform regular cleaning tasks such as dusting, vacuuming, mopping, and trash removal.
• Ensure public areas are clean and presentable before, during, and after events.
• Ensure all surfaces, including furniture, fixtures, and décor, are clean and well-maintained.
• Understand proper use of all cleaning chemicals.
• Off-season projects such as deep cleaning public areas, as assigned.  

 Restroom Maintenance

• Clean and sanitize public restrooms throughout the day.
• Replenish restroom supplies such as toilet paper, soap, and paper towels.
• Report any maintenance or supply issues to the supervisor promptly.

 Guest Assistance

• Provide courteous and professional assistance to guests when approached.
• Address guest inquiries and requests in a timely and efficient manner.
• Assist with housekeeping requests such as remaking beds, delivery of cribs, highchairs, or roll-aways.  

 Safety and Reporting

• Identify and report any safety hazards or maintenance issues to the appropriate department.
• Follow all safety and security procedures to ensure a safe environment for guests and staff.

 Team Collaboration

• Work closely with other housekeeping and maintenance staff to ensure smooth operations.
• Assist with other housekeeping duties as assigned by the supervisor.
• Restock housekeeping closets as needed. 

 Other duties as assigned.  

 QUALIFICATIONS 

• Previous experience in housekeeping or a related field preferred but not required.
• Experience in a hospitality setting is a plus.
• Ability to communicate orally and in writing in English, bilingual in English/Spanish preferred.
• Available to work flexible schedule, including weekends and holidays.

 WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS 

• The primary work areas are the common areas:  property walkways, stairways, and elevator, housekeeping office, housekeeping closets, outbuildings, Conference Center, administration offices, and other areas of The Gant property, including the outdoor grounds.

• Housekeeping Office equipped with computer, phone systems, cleaning chemicals.  Laundry rooms, housekeeping/linen closets, condominium units.  

• Regularly pass through outdoors with adverse conditions.  May be required to walk on slippery and uneven surfaces.

• General Property Environment-5 acres of land including 10 buildings all accessible by walking outside, tennis courts, pools and hot tubs, elevators.  

• Fast-paced work environment including contact with many other members of the staff.

• Ability to walk long distances and be on feet most of the day.
• Ability to perform the following repetitive movements such as climbing stairs, bending over to stock housekeeping closet shelves, kneeling, reaching, pushing/pulling.  
• Ability to lift and carry items up to 25 - 50 pounds.

  TOOLS AND EQUIPMENT:                                      

• Luggage and laundry carts
• Vacuum cleaners and brooms
• Housekeeping cleaning chemicals
• Carpet and upholstery machines 
• Computer, telephones, tablets 
• Stepstools/ladders 

 This Job Description in no way states that these are the only duties of an employee in this position.  The employee is required to comply with all instructions and other related duties requested by his or her manager. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I hereby certify that I have read and understand the contents of this job description as outlined above and that I am able to perform these duties with or without accommodation.   Further, I understand that failure to perform these duties as assigned may be grounds for dismissal.