What are the responsibilities and job description for the Harbor Coworking Manager position at LEAD Collective GVL?
Harbor Coworking Manager
Location: Onsite at Harbor Coworking
Reports to: Director of Operations
Position Overview:
The Coworking Manager is the heart of our shared workspace community—responsible for creating a
welcoming, organized, and engaging environment for our members. This role blends hospitality, community
management, and light operations oversight to ensure members have an exceptional coworking experience
from their first inquiry to their day-to-day interactions.
Key Responsibilities
Member Relations & Onboarding
● Respond promptly and professionally to inquiries from prospective members.
● Conduct orientation tours, manage new member onboarding, and distribute keys/access credentials.
● Serve as the primary point of contact for member questions, feedback, and support needs.
Community Engagement & Communication
● Foster a positive and inclusive coworking culture through regular communication and engagement.
● Create and distribute a monthly member newsletter with updates, events, and highlights.
● Plan, promote, and host social and networking events for current and prospective members
(currently a monthly event).
Operations & Facility Management
● Maintain a clean, welcoming coworking environment, including light tidying of shared areas, coffee
station, and restroom checks.
● Monitor and restock snacks, beverages, coffee, and general office supplies.
● Communicate supply and maintenance needs to the Office Manager in a timely manner.
Marketing & Growth Support
● Collaborate with leadership to develop and implement marketing strategies to attract new members
and retain existing ones.
● Participate in community outreach and partnership opportunities to promote the coworking space.
Social Media & Digital Marketing
● Manage Harbor’s LinkedIn and Instagram presence as the primary digital voice of the community.
● Create and execute a comprehensive social media plan, aligned with brand goals and membership
growth targets.
● Produce, schedule, and publish consistent, engaging content showcasing members, events, workspace
culture, and community highlights.
● Manage ongoing communication through social platforms, including responding to messages,
comments, and community interactions.
● Track social performance and insights to refine content strategy and increase engagement and
visibility.
Team Collaboration
● Attend weekly staff and Harbor planning meetings to coordinate operations and community
initiatives.
Qualifications
● Strong interpersonal and communication skills with a customer-service mindset.
● Highly organized and proactive, with attention to detail.
● Comfortable working independently and managing multiple priorities.
● Experience in coworking, hospitality, community management, or office administration preferred.
● Requires basic familiarity with digital communication tools (email marketing platforms, social media,
etc.).
Work Environment & Schedule
- This is an onsite, part-time position for 15 hours a week. The hours are Monday- Friday 9am-12pm