Senior HRIS Analyst

About Shepherd Center With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years. The Senior HRIS Analyst serves as a hands-on technical and functional expert supporting Workday and UKG HCM systems. This role provides escalated support, including system optimizations and continuous improvement, and partners strategically with HR, IT, and business leaders to deliver scalable, user-centered technology solutions. This is a very hands-on role with the opportunity to manage all aspects of Workday including core HCM, payroll, benefits, absence, advanced compensation, performance, talent and reporting modules. System Configuration & Administration Serve as functional lead for Workday Core HCM and multiple modules including Payroll, Benefits, Compensation, Advanced Compensation, Talent Management, Performance, Absence, Recruiting, and Onboarding Provide escalated support for Workday and UKG HCM systems including configuration, business processes, security, and reporting Configure and maintain organizational structures, supervisory organizations, job profiles, positions, locations, worker data, security roles, and workflows Design, configure, test, and implement business processes with condition rules and validations for hire, termination, transfer, and job changes Manage security design, business process configuration, and mass data processing using EIBs Integrations & Reporting Partner with IT to develop and maintain inbound/outbound integrations using EIBs, Connectors, and Workday Studio Monitor integrations to ensure error-free delivery between third-party and internal systems Design and create advanced, matrix, and composite reports with custom calculated fields and condition rules Strategic Partnership & Consultation Partner with HR colleagues and business leaders to gather requirements and translate business needs into system solutions Lead discovery sessions and provide subject matter expertise on Workday capabilities, limitations, and best practices Identify process improvement opportunities and recommend creative solutions leveraging existing technology investments Act as trusted advisor using consultative approach to influence future processes and drive adoption of HR technology ecosystem Conduct research studies, analyze data, and develop recommendations and reports for stakeholders Project Management & Implementation Lead and manage HRIS projects through full lifecycle from requirements gathering through design, build, testing, go-live, and support Participate on project teams to implement new functionality and analyze, test, and document custom modifications Manage Workday release efforts including impact analysis, scope definition, prioritization, and feature deployment Drive and guide third-party vendors, functional consultants, and developers on architecture, design, and implementation Provide change management expertise to maximize adoption and prioritize user experience when rolling out new functionality Testing, Quality & Compliance Conduct unit, system, integration, regression, and User Acceptance Testing with accountability for pre-launch sign-off Test and validate configurations, integrations, security, and annual events to ensure data integrity and compliance Develop functional test cases and maintain testing documentation aligned with HR policies and requirements Monitor Workday roadmap and proactively assess potential impacts of future releases Documentation, Training & Support Create and maintain comprehensive documentation for business requirements, configurations, processes, and modifications Prepare scripts and documentation to assist HR, Payroll, and business teams in daily tasks Create, deliver, and maintain end-user training materials and training guides Serve as escalation point for issues and provide timely, accurate resolution with excellent customer service Troubleshoot configuration, business process, integration, reporting, and user interface issues Collaboration & Continuous Improvement Build strong cross-functional relationships with HR, IT, Payroll, Accounting, and business stakeholders Collaborate with internal and external subject matter experts to leverage best practices and holistic solutions Stay current with emerging technologies and provide recommendations to meet organizational objectives Proactively identify opportunities for process efficiency and system optimization Required Qualifications Education Bachelor's degree in Human Resources, Business Administration, Information Systems, Computer Science, or related field Experience 4 years of experience in HR/Talent Technology, HRIS systems, or related areas with at least one year preferred in a lead or senior role. Prefer Workday functional configuration across three or more HCM modules (Core HCM, Payroll, Compensation, Benefits, Performance, Talent, Absence, or Recruiting) Experience handling confidential and sensitive information with discretion and good judgment Technical Skills & Expertise In-depth knowledge of Workday Core HCM components including supervisory organizations, positions, job profiles, worker lifecycle, and security Proven Workday functional expertise with awareness of capabilities, limitations, delivered functionality, and extensive configuration experience Experience creating custom reports, calculated fields, and condition rules Hands-on experience with EIBs, integrations, Connectors, and Workday Studio Understanding of HR operations, employee data management, and HCM business processes Working knowledge of integrated and automated HCM system transaction flows Core Competencies Excellent verbal, written, and interpersonal communication skills with ability to communicate effectively across varied stakeholder audiences Strong analytical, problem-solving, and critical-thinking abilities with attention to detail Self-starter with strong prioritization skills, good judgment, and ability to work independently with minimal guidance Ability to manage multiple priorities and projects simultaneously while meeting deadlines in fast-paced environments Customer-centric mindset with strong personal accountability and track record for delivering high-quality, value-driven results Strategic thinker who can bridge current state and future vision through consultative approach Comfortable with ambiguity, adaptable to change, and resilient in scaling operations Ability to exercise discretion, maintain confidentiality, and demonstrate honesty, integrity, and trust-building behaviors Continuous learner with appetite for staying current with HR technology trends and best practices Preferred Qualifications Workday Pro or Partner certification in HCM functional modules Experience with HRIS systems beyond Workday (UKG, etc.) Change management and training delivery experience Work Environment This is an on-site role and partial remote flexibility may be available based on location and business needs Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems, Shepherd Center is ranked by U.S. News as one of the nation’s top hospitals for rehabilitation. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Don't see a specific job that interest you? Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We’re often recognized among the best employers and as a best place to work. Many of our staff have been here for decades. We have a culture of hope, humor, and hard work that helps patients achieve their highest levels of independence with dignity.