Terminal Truck Coordinator

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com. PURPOSE The primary role of the Terminal Truck Coordinator is to facilitate smooth and efficient operations while providing excellent service to truck drivers and ensuring their orders are processed accurately and timely. DUTIES AND RESPONSIBILITIES Below is a list of essential duties of this position. NOTE: Other duties may be assigned as needed. Greets and assists truck drivers as they arrive at the terminal for loading or unloading. Receives and processes orders from truck drivers, entering them into the terminal's computer system. Compiles necessary paperwork such as Material Safety Data Sheets (MSDS), certificates of analysis, or other required documentation. Coordinates with terminal operators to fulfill orders, ensuring that the correct products are loaded onto the trucks. Answers questions and addresses concerns from truck drivers regarding their orders, loading procedures, or any other inquiries. Monitors the loading process to ensure efficiency and compliance with safety protocols. Provides assistance with paperwork and invoices, ensuring accurate documentation for each transaction. Communicates with truck drivers regarding tank truck levels and any relevant information related to their shipments. Provide back-up and relief for other positions as appropriate. Maintain confidentiality of all corporate, personnel and research matters. Employee shall comply with applicable regulatory and company health, safety, environmental, and security requirements. Employee is expected to complete required training in a timely manner; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of The Company's health, safety, environmental, and security performance. EDUCATION, TRAINING, LICENSES, MINIMUM EXPERIENCE, SKILLS, LICENSES, AND QUALIFICATIONS To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities, and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High School or GED. Minimum 1 year experience as an administrative assistant. Proficient in Microsoft Office Suite and working knowledge of office equipment (switchboard, facsimile, mail meter, etc.). Must have or be able to obtain a TWIC card. Ability to read, analyze, and interpret documents, manuals, reports, and correspondence. Ability to communicate effectively, verbally and in writing, with customers and co-workers; ability to write correspondence and instructions, using exemplary grammatical and spelling skills. Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals and maintain effective working relationships with staff and customers. Ability to manage multiple tasks, logistically organize and maintain many details and meet deadlines. Ability to work independently with general direction from supervisor. Capable of reporting to work on time prepared to perform duties of the position and willingness to perform duties as workload necessitates. Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations. Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations. WORKING CONDITIONS / PHYSICAL REQUIREMENTS The working conditions and environment and the physical requirements/activities listed below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working Conditions and Environment: While performing the duties of this position, the individual is often exposed to a variety of weather conditions, including rain and heat/cold, noise, fumes, grease, oil, noxious odors, cleaning chemicals, paints, glues, and solvents. Approximately 30% of the workday is outdoors. Physical Requirements/Activities: This position involves standing, bending, stooping, walking, and climbing. Frequently the employee is required to kneel, bend, crawl, crouch, push, pull, lift, or twist. Occasionally the employee is required to lift or exert force of more than 50 pounds. Frequently, the employee is required to lift or exert force of up to 25 pounds. Specific vision ability required is close vision of 20 inches or less and vision ability of greater than 3 feet. Equal Employment Opportunity Statement BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For over 60 years, BWC Terminals has focused on satisfying customers through bulk liquid storage solutions and value-added services tailored to meet their needs. We currently operate 18 strategically located bulk liquid storage terminals with direct access to major population centers and ports across North America. The BWC facilities are equipped to store a wide range of liquid products including renewable fuels, feedstocks, chemical, petroleum, and agricultural products. Our success has enabled us to respond to customer needs by continually expanding our network, facilities, and service. Operating safely and bringing the highest level of stewardship to our customer's products are the cornerstones of BWC Terminals' business philosophy.