Information Systems Specialist

InnovaCare Partners, LLC Job Title - Information Systems Specialist Report to - Clinical Informatics Manager Job Summary The Information Systems Specialist (ISS) will work as a part of the EMR department, while providing system-level support of multi-users in clinical, and financial applications, as well as operating systems, hardware, software, and reporting tools; including installation, configuration, training, maintenance, and support of these systems. Your purpose as an Information Systems Specialist is to deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives of providing superior patient care. Responsibilities 1. Works under direct supervision on routine tasks as per established procedures. 2. Works with other team members and/or end-users to troubleshoot basic problems. 3. Participates in the development of basic solutions. 4. Acting as an IT liaison to administrators, physicians, and clinic staff regarding the EMR. 5. Provides efficient workflow and processing for end-users. 6. Assures systems development, maintenance, and enhancement, is performed in a timely manner. 7. Assists with generation of reports for administrators, MIPS, PCMH, and HEDIS staff members. 8. Collaborates with internal and external staff, vendors, and other stakeholders to identify requirements, assess technologies, and recommend viable solutions to our clinical and business needs. Skills and Specifications • Candidates must have experience with EMRs (Preferably eClinicalWorks). • Candidates must have an Associate’s degree. • Strong Microsoft Office skills, especially Excel and Visio. • Ability to work creatively and analytically in a problem-solving environment • Good organizational, multi-tasking, and time-management skills. • Candidates should be competent with: clinical systems, EMR, Order Entry, Lab, Registration, Billing, and Appointments. • Additional skills must include strong; project management, documentation, attention to detail and excellent customer service/communication skills. • Must be able to work with the clinical and business units, self-motivated and results oriented. • Bilingual preferred (English/Spanish). The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.