Bilingual Operations Manager – Commercial Services (Evening Shift) | Phoenix, AZ

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview: The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties. An Operations Manager must ensure he/she follows company mission statement and values. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain a high standard of excellence Schedule – Flexible schedule – some days and some evening shifts Responsible for hiring and training all personnel Oversee operations of accounts, i.e. quality control, labor pool, and managing employees to ensure they are following contractual obligations Responsible for overseeing and managing time sheet input, supply management, inventory and distribution of payroll as required assessment for assigned accounts Responsible for HR duties, including application distribution, hiring compliance, injury reporting Assist Branch Manager in maintaining/managing budgets for each building i.e., providing all necessary labor reports and any other pertinent data as it relates to payroll Assist in providing necessary supplies and tools for each jobsite i.e. inventories, start up, miscellaneous supplies/equipment Assist Management in generating/completing tag jobs Conduct building inspection after normal business hours Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations Experience and Education Requirements: Associate’s Degree in a field directly related to the position or equivalent combination of education and experience Five (5) years of Janitorial experience is a plus A passion for cleanliness Strong work ethic Ability to learn and change behavior Drives Results – Consistently achieves results, even under tough circumstances. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application. Company Perks Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness! 401(k) Retirement Plan with Company Matching. Paid Vacation and Sick Time. Medical, Dental and Vision Benefits. Company-Paid Life Insurance and Short-Term Disability. Tuition Reimbursement. About Us With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.