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Residential Supervisor

LE001 Community Services Group, Inc.
Lancaster, PA Full Time
POSTED ON 11/18/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Residential Supervisor position at LE001 Community Services Group, Inc.?

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Residential Supervisor is responsible for the daily operation of a community or long term structured residential program for individuals with mental illness. The Residential Supervisor is responsible for the delegation of work, assignment of duties, and completion of tasks of direct support staff and for supporting the values/principles of recovery/resiliency. The Residential Supervisor reports directly to the Assistant Program Director. Wage Information: Base rate $22.00/hr. Education and experience is taken into account for potential higher starting rates. Plus an awake overnight $1.00/hr. shift differential for hours worked between 10 PM to 6 AM. Job Description: Supervises direct support staff, monitors and evaluates employee performance according to company performance management policies and procedures. Ensures individuals’ health, safety, and welfare and enhances the quality of individuals’ lives, and integrates individuals into the community. Participates in and supervises the program staff in the implementation of behavioral management and skill training program. Provides overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities. Accounts for all individuals and program budgets; maintaining an adequate supply of funds for the individuals and program. Submits financial and program documentation to supervisor for review. Communicates relevant information to families, outside agencies, and other professionals as necessary. Transports or assists with transportation coordination as needed for individuals to appointments in the community. Performs job responsibilities of direct care staff on an as needed basis. Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment. Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion. Knowledge of and ability to adhere to a professional code of ethics. Schedule: wk 1: M-F 2p-10p, wk 2: Tues-Sat 2p-10p Qualifications: A high school diploma or equivalent, and one year working experience in programs for individuals with mental illness. Additional requirements include: A valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments. Able to work flexible hours. Physical requirements of this position include the ability to see well enough to do things like drive and read, hear well enough to be able to communicate with others, and be able to hear things like a smoke alarm and phone ringing, as well as be able to ambulate throughout locations including climbing stairs, stooping and kneeling as needed. Must have finger and manual dexterity to make accurate, coordinated movements of fingers, arms, hands to grasp, move or carry objects, be able to bend and reach. Wear personal protective equipment as required. Additional knowledge, skills and abilities can be found in the policy: Job Profiles E.1.b.2 - CW, HR CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through myFlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity. CSG helps people live more independent, fulfilling lives every day. Every role, from direct care to administration, plays a part in strengthening our communities from the inside out. For over 50 years, CSG has provided trusted mental health and intellectual and developmental disability (IDD) services across Pennsylvania. We’re a team of 1,350 employees who believe in compassion, collaboration, and creating opportunities for growth. Both for those we serve and for each other. Why Work With Us Make an impact. Change lives right in your own community. Grow your skills. Learn, develop, and build a meaningful career. Be valued. Be part of a team that supports and celebrates you. Since 1972, CSG’s mission has been simple: to help people reach their full potential through innovative, community-based care. Find the purpose you’ve been looking for at CSG. If you are a current CSG employee, please click this link to apply through your Workday account. If you have questions about employment opportunities or our application process, our dedicated Talent Team is here to help. Call us at 877-907-7970 during normal business hours and follow the prompt for employment opportunities.

Salary : $22

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