IT Project Manager

AAA Club Alliance is currently seeking an IT Project Manager in our Cincinnati, OH or Wilmington, DE locations. The IT Project Manager manages complex strategic projects across the business, overseeing all phases of the project lifecycle while collaborating with key leaders to drive business goals and growth initiatives. This is a hybrid position and will requite on-site work Tuesday, Wednesday, and Thursday. The primary duties of the Project Manager II are to: Establish and foster strong partnerships across business lines to efficiently work towards project goals. Serve as project leader and primary point of contact for low-medium complexity initiatives, following best practices based on standardized PMI Project Management Processes & Methodologies to help ensure project success. Effectively communicate project updates, including roadblocks and potential solutions, to key project stakeholders. Lead by example and coach others to follow best practices for executing Waterfall/Predictive, Agile and Hybrid projects. Collaborate with key stakeholders across business lines to review, evaluate, and determine business cases for new project requests considering scope, timeline, budget, RACI matrices, SWOT analyses, and other factors. Facilitate receipt of required stakeholder approvals to initiate new projects. Create highly detailed project management plans including scope, timeline, budget, procurement, communication, and other factors to ensure alignment of project expectations with the business’s request. Responsible for ensuring project goals are accomplished in a timely and accurate manner according to the expectations set with the Project Owner during the project planning phase. Ensure open line of communication with key project stakeholders to keep them informed of project updates throughout the project lifecycle. Engage with, provide guidance to, and delegate work assignments to other project stakeholders to maintain team morale and keep the project on track to meet timeline, budget, and communication expectations. Conduct regular stakeholder meetings to formally present and review project progress towards key objectives including project scope, budget, communication, and others. Regularly communicate project updates to Senior and Executive Leadership teams both written and verbal. Keep detailed documentation of any project changes, risks, and/or issues using the Risk Register and Issue Log, escalating issues as necessary. Responsible for obtaining formal sign off from Project Sponsor and Project Owner indicating satisfaction with the final project product and delivery. Engage with project team to reflect on completed projects, including discussing lessons learned and accomplishments to be celebrated, and communicates insights to leadership to foster continuous improvement. Lead by example to foster continuous improvement and help educate team members across business lines on the importance of the project management teams’ role in the organization. Minimum Qualifications: Bachelor’s Degree in Business, Project Management, or related field required. Master’s Degree a plus. Equivalent combination of education, technical training, and work experience will be considered in lieu of degree. Project Management experience in IT, Insurance, Automotive, Commercial, and Retail Fit-Out strongly preferred. Minimum 5 years of high complexity project management experience in Business in IT or Retail/Commercial project management required. Project Management experience in IT, Insurance, Automotive, Commercial, and Retail Fit-Out strongly preferred. Agile Project Management Certification(s) and/or Scrum Certification(s) preferred. Project Management Professional (PMP) certification, or equivalent, is required. Knowledge of standard project management practices and methodologies included in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK). Knowledge of and interest in AAA applications and services. Strong project management skills required, including the ability to manage time, budget, communication, procurement, change, and risk. Knowledge and experience using project management software such as Clarity PPM and Microsoft Project is required. Experience using one or more Agile project management tools such as Jira preferred. Knowledge and experience using Microsoft Office suite products including Outlook, Excel, Word, and PowerPoint is required. Familiarity with Visio is preferred. Knowledge and experience using video-conferencing software such as Webex, Skype, Microsoft Teams, and Zoom. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $87,822 to $149,572. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Hybrid work schedule. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2 weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.

Salary : $87,822 - $149,572