Digital Solutions Architect

AAA Club Alliance is searching for an experienced and highly motivated Digital Solutions Architect to join our growing team. This position may be based out of our Wilmington, DE headquarters, or at one of our Ohio office locations in Cincinnati or Worthington, OH. This is hybrid role and will require you to be on-site 3 days a week (Tuesday, Wednesday, and Thursday). Responsibilities of the Digital Solutions Architect include: Serve as the primary architect and solution designer for ACA’s digital channel, ensuring initiatives are technically sound, scalable, and strategically aligned. Own the end-to-end solution design process, including flows, integrations, service interactions, and data contracts. Translate business and UX requirements into build-ready technical designs used by engineering teams. Make platform and architecture decisions across the digital customer experience stack (frameworks, personalization, identity, analytics, and integrations). Partner with Product, QA, and Engineering to validate feasibility and maintain solution integrity throughout delivery. Establish and maintain reusable design patterns and technical documentation to ensure consistency and prevent rework. Lead technical integrations with third-party systems and vendor APIs (e.g., chatbots, scheduling, personalization). Evaluate and integrate Martech and AI/GenAI technologies that enhance personalization and automation. Maintain architecture diagrams and documentation within GitHub /docs, ensuring alignment with CI/CD pipelines. Collaborate with the Enterprise Architect to align with corporate standards and escalate only cross-domain decisions. Stay current on emerging technologies to inform ACA’s future digital roadmap. Other duties as assigned. Qualifications include: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). A combination of education and experience may be considered in lieu of a degree. Minimum of 7 years of progressive experience in web application development and/or architecture required. Demonstrated expertise designing and building modern digital platforms using React, Node.js, APIs, and CMS (Sitecore preferred) required. Experience with CI/CD pipelines, DevOps practices, and cloud hosting (Vercel or equivalent) required. Experience in digital marketing or Martech environments (Adobe Analytics, Adobe Target, personalization) preferred. Familiarity with AI/ML/GenAI tools and composable DXP architectures preferred. Deep understanding of modern web and API architectures, with the ability to translate product and UX goals into scalable technical designs. Strong cross-functional collaboration skills across Product, Engineering, QA, and Design. Skilled in producing clear architecture diagrams and technical documentation using tools such as Lucidchart, Visio, Figma, Miro, Confluence, Swagger, Postman, and GitHub. Hands-on technical leadership, including prototyping, code reviews, and mentoring engineers while balancing innovation with practical, timely delivery. Solid understanding of accessibility standards, SEO best practices, and performance optimization principles. To the qualified candidate, we offer: The starting base compensation for this position is $98,416 to $167,466. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Annual Bonus Annual Merit Increase Eligibility. Hybrid schedule available. Health & Life Insurance. 3 weeks of paid time off accrued during your first year. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2 weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Information Technology Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.

Salary : $98,416 - $167,466