What are the responsibilities and job description for the Luxury Salon Receptionist position at Le Petit Salon?
Job Summary
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing the front desk operations. This role requires strong communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. Experience in retail sales and familiarity with salon operations will be advantageous.
Responsibilities
- Greet clients warmly and provide excellent customer service throughout their visit.
- Manage appointment scheduling and confirmations using a POS system.
- Handle cash transactions, including cash handling and basic math for accurate register management.
- Assist with retail sales by upselling products and conducting product demos to enhance client experience.
- Maintain an organized reception area, including stocking supplies and merchandising products effectively.
- Answer phone calls with professionalism, demonstrating strong phone etiquette.
- Support salon staff by coordinating client flow and ensuring timely service delivery.
- Provide basic administrative support as needed, including managing client records and processing payments.
Requirements
- Previous experience in a customer service role, preferably in a retail or salon environment.
- Familiarity with POS systems and basic cashiering functions.
- Strong communication skills with the ability to engage clients effectively.
- Bilingual candidates are encouraged to apply as it enhances client interactions.
- Experience in supervising staff is a plus but not mandatory.
- Knowledge of retail math and merchandising strategies is beneficial.
- Ability to handle cash transactions accurately and responsibly.
- A passion for beauty and wellness, along with an understanding of salon products and services, is preferred. Join our team as a Salon Receptionist where you can contribute to creating an inviting atmosphere for our clients while developing your skills in customer service and retail sales!
Job Types: Full-time, Part-time
Pay: $16.50 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $20