FOH Shift Manager - Full Time

About us

Le Gabrielle is a small business founded in Winder, GA but has recently opened a second location in Monroe, GA. We are professional, agile and our goal is to foster a sense of community and family. We are a gathering place for all ages, genders, races, and religions and strive to create an environment where everyone will feel welcome and appreciated. We strive to foster opportunities to help others explore their passions and dreams regardless of whether those dreams are within the company or outside of the company.

JOB SUMMARY

We are seeking an experienced and skilled Shift Manager to join our team. The Shift Manager will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.

PLEASE NOTE: Due to the significance of this position, this position requires a 5-Stage hiring process. Not all stages occur in the same day, but will usually be spread out over the span of a week.

Stage 1: Phone Interview (15-30 minutes)
Stage 2: In-Person Interview (2-3 Hours)
Stage 3: Reference Verification & Background Check
Stage 4: In-Person Meeting with Owner (1-2 Hours)
Stage 5: Hiring / Onboarding Orientation

JOB DUTIES

- Manage day-to-day operations during assigned shifts

- Supervise team members and provide guidance as needed

- Ensure compliance with food safety regulations and company standards

- Handle customer inquiries and concerns promptly and professionally

- Monitor inventory levels and place orders as necessary

- Conduct regular inspections to ensure cleanliness and organization

- Train new employees on company policies and procedures

EXPECTATIONS

- Strong leadership abilities to effectively manage a team

- Experience in hospitality management or food service management preferred

- Proficiency in inventory control and ordering processes

- Knowledge of food handling procedures and food safety regulations

- Ability to work in a fast-paced environment, particularly in quick-service fast-food restaurants

- Excellent communication skills to interact with customers and team members efficiently

- Ability to accept feedback in a constructive manner

- Desire and willingness to continuously grow and learn

- Must be willing to learn all positions within the restaurant (Service Bar, Serving, Hosting, Cooking, Expo, etc)

- Available 5 days per week on a consistent basis, including most weekends

VALUES WE SEEK IN OUR LEADERS

- Customer's First Mentality

- Demonstrates Hustle

- Strives for Excellence

- Willingness to Serve Others

- Acts in Alignment With Leadership Team

- Demonstrates Integrity

- Is Trustworthy & Responsible

- Exhibits Humility

BENEFITS

- Paid training at full wage

- Opportunity for growth into higher roles

- Free professional development classes offered through the UGA Business School

- Free shift meals while on duty

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Application Question(s):

• In as much or little detail as you would like: Why do you feel you would be a great candidate for this position?
• In as much or little detail as you would like: What makes you interested in a leadership position with Le Gabrielle?
• In as much or little detail as you would like: What do you enjoy the most about leading a team?

Experience:

• Management: 1 year (Required)
• Food service: 2 years (Required)
• Customer service: 3 years (Required)

Work Location: In person

Salary : $18 - $20