What are the responsibilities and job description for the Inside Sales position at LDV, Inc.?
Description
LDV, Inc. is the world leader in the manufacture of custom specialty vehicles, located in Burlington, Wisconsin. We build state-of-the-art, 45-foot mobile command centers with satellite communications, SWAT and tactical vehicles, real life CSI trucks, Snap-on® tool trucks and more. This is a rare opportunity to join our team!
We are seeking a full-time Inside Sales Specialist where you can apply your relationship building skills, mechanical and automotive knowledge, to sell our specialty service vehicles!
We offer health, dental, vision, life, short term disability, vacation, holidays, 401K, and much more! Details can be found at www.ldvusa.com
Job responsibilities include:
- Through various forms of research, including web-based, industry association, CRM, etc., identify and contact potential customers.
- Develop sales leads obtained through various methods including advertisements, tradeshows, inquiries, networking, and cold calls.
- Work with customers to identify needed functionality and requirements and ultimately develop detailed product specifications to be provided to production for build.
- Develop customer specific sales strategies aimed at improving LDV's competitive position and finalizing sales while maintaining appropriate margins.
- Work with CAD, Engineering, Technical Sales, Project Management and Production to ensure actual build meets customer expectations and requirements as discussed during the sales process.
- Update company databases and CRM with customer information, contact details, quotation information, vehicle specifications, sales transaction documentation and other information as required.
- Inspect vehicles prior to delivery to ensure customer expectations related to quality, layout and functionality are met.
- Follow up with customers post-delivery to ensure vehicle performance and capabilities meet or exceed expectations.
- Identify and investigate potential tradeshows or other industry events to determine LDV participation. Attend selected events to represent LDV and LDV products.
- Build and maintain good relationships with clients that promote retention and loyalty.
- Provide feedback to upper management regarding capabilities required by LDV to develop new products or enhance current product lines. Assist with the development of new products based on customer requests/requirements.
Requirements
Candidates should have these qualifications:
- Excellent organizational skills
- Ability to work in a fast-paced environment
- Knowledge and appreciation for CRM systems, manufacturing software, project management software, spreadsheet applications and word document applications
- Talent for developing and maintaining customer relationships
- Bachelor’s Degree from a four-year university, or three to five years related experience and/or training; or equivalent combination of education and experience