Box Office Manager

DESCRIPTION

Seeking an experienced Box Office Manager to oversee day-to-day box office operations for this exciting Off Broadway revival located in Midtown Manhattan

GENERAL RESPONSIBILITIES (include but not limited to):

• Manage all aspects of daily box office operations

• Process walk up ticket orders, re-bookings, and refunds as necessary

• Troubleshoot ticketing and audience issues as they arise (in person, email, and/or phone)

• Process all complimentary ticket requests as given by General Management

• Audit box office related financials

• Prepare detailed box office reports

• Maintain physical box office setup; Monitor supplies and equipment

• Set up/break down of box office within the venue, as needed

• Work with ticket company on programming as needed

QUALIFICATIONS:

• 2-3 years’ experience as a box office manager or representative, including management level work experience

• Knowledge of ticketing softwares. Direct experience with AudienceView a plus

• The ability to communicate respectfully with diplomacy across all levels of business is essential

• Excellent interpersonal and communication skills.

• Strong knowledge of Box Office or similar operations, customer service computer operations, accounting/cash management procedures

• Ability to work day, evening and weekend hours, based on the needs of daily business operations

• Knowledge of Google Suite

• Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse potentially volatile situations with tact

• Must be able to work under pressure to meet strict deadlines, but also know when to be flexible/accommodating

This position is paid $30/hour

TO APPLY:

Send your resume and cover letter to [email protected] with the subject line “Box Office Manager - AAD”.

DURATION

Jul 1, 2026 - Sep 30, 2026

SALARY

$30.00 – $30.00 per hour

• NON-UNION