What are the responsibilities and job description for the Community Service Professional 2 position at LDH-South Central Louisiana Human Services Authority?
$3,477.00 - $6,264.00 Monthly
Houma, LA
Classified
226865
LDH-South Central Louisiana Human Services Authority
10/06/2026
10/20/2026 11:59 PM Central
About this Job
To learn more about our agency, please visit our website.
Minimum Qualifications
Five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
Six years of full-time work experience plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
A bachelor's degree plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
As Community Service Professional 2, the incumbent will support clinical operations by:
- Receiving/screening inquires/calls to persons contacting SCLHSA Developmental Disabilities requesting assistance; determine the need for support services by initiating appropriate disposition for assistance to the person.
- Conducting interviews to determine initial and continued eligibility for persons who request services in the Developmental Disabilities Service system and Flexible Family Funds.
- Determining initial and continued eligibility for children who have been assigned slots for Flexible Family Funds program and ensure ongoing monitoring of eligibility for children receiving Flexible Family Funds benefits maintain their eligibility on a quarterly basis.
- Outlining appropriate specialized services for program participants based on assessments using the ICAP assessment tool and other pertinent data gathered during interview with program applicant/participant.
- Creating and maintaining a resource list of community resources, advocacy organizations and provider agencies based within SCLHSA area that are available for referrals for supports for individuals. Continue to become knowledgeable of community resources available for referrals for supports for individual needs.
Position-Specific Details:
Location: This position is located at SCLHSA's Developmental Disabilities Office, located in Houma, LA.
Appointment Type: Probationary Appointment
Compensation: The actual starting salary depends on the education and experience of the selected applicant.
How To Apply:
No Civil Service Test Score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Shelby Hidalgo
Acting HR Director
shelby.hidalgo2@la.gov
985-857-3743
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $3,477 - $6,264