What are the responsibilities and job description for the Medical Certification Program Manager position at LDH-Office of Secretary?
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Help shape the future of healthcare regulation in Louisiana. This leadership role provides the opportunity to oversee complex statewide regulatory programs, serve as a subject matter expert on state and federal healthcare requirements, and ensure fair, timely resolution of disputes that protect providers, patients, and the public.
Minimum Qualifications
A bachelor's degree plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; OR
A master's degree in a health services field, health regulation field, or a social services field plus three years of experience in hospital or nursing home administration, health services, health regulation, or social services.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
- Direct and oversee the Informal Dispute Resolution (IDR), Administrative Sanction Reconsideration, and Informal Hearing processes, ensuring timely and consistent case management.
- Review and evaluate requests for dispute resolution, assign cases, communicate final determinations, and maintain records of program outcomes and performance.
- Interpret and apply state and federal laws, regulations, and policies while providing guidance to healthcare providers, clients, and program stakeholders.
- Collaborate with the Office of Legal Counsel on regulatory matters, legislative interpretation, and court proceedings, including providing testimony to support departmental actions.
- Develop, implement, and maintain administrative plans, policies, and procedures to ensure compliance with state and federal requirements.
- Design, develop, and deliver statewide training programs and educational materials to support staff development, policy implementation, and regulatory compliance.
- Assess organizational training needs, evaluate training effectiveness, and collaborate with statewide leadership to implement continuous process improvements and workforce development initiatives.
Position-Specific Details:
Location: Office of Secretary / Health Standards / East Baton Rouge Parish
Appointment Type: This position will be filled as a Probationary appointment
Cost Center: 3071040205
Position Number(s): 50414263
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $6,391 - $11,520