What are the responsibilities and job description for the BUSINESS ANALYTICS SPECIALIST position at LDH-Office of Aging & Adult Services?
$5,023.00 - $9,856.00 Monthly
Baton Rouge, LA
Classified
OAAS/DPT/227637
LDH-Office of Aging & Adult Services
10/21/2026
11/5/2026 11:59 PM Central
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Make a lasting difference in the lives of Louisiana’s older adults and individuals with disabilities! Join the Office of Aging and Adult Services (OAAS) and help shape policies and programs that promote quality care, independence, and meaningful choices for individuals needing long-term support. Your work will help strengthen statewide services, improve program effectiveness, and ensure individuals and caregivers receive the support they need. This position reports to the Bienville Building in Baton Rouge and works directly under the supervision of the Policy Development Systems Program Manager 1-B.
Apply today and be part of a team dedicated to improving lives across Louisiana!
Minimum Qualifications
Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
Job Duties and Other Information
Essential duties include, but are not limited to:
- Coordinate business analysis activities to modernize and consolidate OAAS program applications into the OAAS Participant Tracking System (OPTS), ensuring alignment with agency goals and program requirements.
- Evaluate existing workflows, document business and system requirements, map data flows, and support the migration of standalone applications into a centralized system.
- Provide subject matter expertise on project management, business process analysis, and software development lifecycle practices to ensure systems reflect OAAS policies and program needs.
- Develop system test scenarios, training materials, and user communications; research emerging technologies and provide technical assistance to resolve software issues and support system users.
- Serves as the business analyst for OAAS system projects including, but not limited to, OAAS Participant Tracking System (OPTS), Monday.com, and SharePoint by participating in-person with stakeholders.
- Develop and maintain current and long-range plans, policies, and procedures for administering OAAS systems business analysis activities.
- Analyze business processes, policies, and performance metrics to identify improvement opportunities and translate program needs into clear information technology requirements.
- Prepare detailed business analyses outlining operational challenges, opportunities, and recommended solutions to support system enhancements.
- Facilitate collaboration and communication among business stakeholders, developers, product owners, and cross-functional teams to ensure system solutions meet program needs.
- Coordinate agile development activities, including backlog prioritization, issue resolution, and collaboration among policy, training, vendor, and testing teams.
Position-Specific Details:
Location: Office of Aging and Adult Services / AD POLICY DEVELOPMENT-SO / East Baton Rouge Parish
Appointment Type: This position may be filled as a Probationary appointment,
Cost Center: 3201020500
Position Number(s): 50383990
Applicants with the following are encouraged to apply:
- Experience in software development practices, including system design, writing business requirements, testing, implementation and maintenance.
- A Certified Business Analyst Professional (CBAP) or related credential.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Debbie Parris-Thymes
Debbie.Parris-Thymes2@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $5,023 - $9,856