Manager, Business Development

MANAGER, BUSINESS DEVELOPMENT – KITTING AND TAG

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Kitting and Tag Business Development Manager possesses a strong commitment to team environment dynamics with the ability to lead, contribute and follow executive leadership directives.  Responsibility for managing and growing the sales pipeline within LC Industries’ territory across all business units.  A relationship manager, advancing the company’s strategic AbilityOne influence with an emphasis on Kitting, TAG and company sales growth.  Manage cross-functional internal teams (District Managers, Store Managers and the Customer Care Coordinators - CCC’s) in the fulfillment of corporate productivity, quality, and bottom-line sales objectives.  This includes identifying prospects, building relationships in contracting, identifying potential partnerships with complementary businesses, managing long and complex sales cycles, achieving high growth sales and surplus budgets.  Manage Federal accounts with highly complex infrastructures requiring excellent relationship skills, strong political acumen and change management plans for efficient execution. This position will also include responsibility for the national management and growth of LC Industries AbilityOne network of agencies that purchase from LCI. Accomplished professional who places high individual value on loyalty, integrity, teamwork, competence and recognized by customers as a strategic, solution-oriented consultant and valued supply partner.

LOCATION AND SCHEDULE

Durham, NC- Hybrid

Monday-Friday 7:30 AM – 4 PM

Overnight travel required.

KEY RESPONSIBILITIES

• Create and manage a "pipeline" of customer prospects and projects within LC Industries’s sales territory and assist the entire company with establishing and cultivating relationships with high level Key Decision Makers and contracting.
• Actively and nearly daily communication with Kitting, Purchasing and other members of corporate staff, customers and vendors.
• Develop, maintain and strengthen customer & vendor relationships with profitable growth through large strategic accounts at the executive and Credit Card buyer level.
• Research potential customers, determining priorities, competition, and a sales and marketing strategy.
• Identify decision makers within targeted businesses, initiate contact with new prospects and establish a preliminary introductory relationship in collaboration with the District Manager and Customer Care Coordinators.
• Continue reaching out to each new prospect, anticipating questions, objections and roadblocks to present LC Industries as the premier and complete Kitting Partner of choice.
• Work with existing Customers to increase LC Industries sales penetration to achieve Sales and Profit goals. This includes developing in depth and broad relationships within the command structures to secure our position and leverage additional opportunities.
• Work with existing AbilityOne agencies that purchase from LC Industries to promote and increase sales of LC Industries kitting services and TAG products.
• Responsible for TAG’s social media posts.
• Ability to understand and exhibit LC Industries Core Values.
• Performs other duties as assigned.

QUALIFICATIONS

• Three to Five years prior military or federal sales
• College graduate preferred.
• Ability to influence others to get results and decisions made, working with all levels of management both internally and externally.
• Ability to elevate relationships to decision maker and influencer levels in addition to card holder or processor level.
• Financial, business, and political acumen with an understanding of AbilityOne and Federal Supply business processes requirements.
• Analytical ability to read and interpret customer/project financials and sales results.
• Strong written, verbal and presentation communication skills.
• Proficiency in Microsoft Office.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)