Director, Risk Management

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Director of Risk Management is responsible for transforming and leading the organization's enterprise risk management function. This role will assess current programs, identify opportunities for improvement, implement sustainable compliance strategies, and partner with leaders across the organization to reduce operational risk while promoting a culture of safety, accountability, and continuous improvement.

Operating in a diverse environment that includes corporate offices, distribution centers, warehouse operations, manufacturing and assembly, and retail locations, the Director ensures compliance with all applicable federal, state, and local regulations while implementing best practices that support a safe, inclusive, and accessible workplace for all employees, including individuals who are blind or visually impaired.

LOCATION AND SCHEDULE

Durham, NC- Hybrid

Monday-Friday 7:30 AM – 4 PM

KEY RESPONSIBILITIES

Enterprise Risk Management

• Develop and execute the organization's enterprise risk management strategy.
• Identify, evaluate, and mitigate operational, regulatory, safety, and environmental risks.
• Establish key performance indicators (KPIs) and reporting metrics to monitor organizational risk.
• Present risk assessments and recommendations to leadership.
• Ensure risk management, emergency response, safety training, and workplace procedures are fully accessible to employees who are blind or visually impaired.

Safety & Environmental Compliance

• Lead all occupational health and safety initiatives across multiple operating environments.
• Develop, implement, and maintain comprehensive safety programs that comply with OSHA and applicable regulatory requirements, including contractor safety.
• Conduct risk assessments, safety audits, and workplace inspections.
• Lead incident investigations, root cause analyses, and corrective action planning.
• Ensure compliance with environmental regulations and oversee environmental reporting and documentation.
• Develop emergency preparedness, business continuity, and crisis response plans.
• Work with Human Resources to ensure proper adherence to return-to-work initiatives and loss prevention strategies.

DOT Compliance

• Oversee the organization's DOT compliance program.
• Ensure compliance with all applicable Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Manage driver qualification files, vehicle safety requirements, drug and alcohol testing programs, hours-of-service compliance, and regulatory reporting.
• Conduct periodic compliance audits and implement corrective actions as necessary.

Training & Culture

• Develop and deliver safety and compliance training programs for leaders and employees.
• Promote a proactive culture of safety, accountability, and continuous improvement.
• Ensure safety programs are accessible and inclusive for employees with diverse abilities, including individuals who are blind or visually impaired.

Leadership & Collaboration

• Partner with Finance, Human Resources, Operations, Facilities, Retail, Distribution, and Executive Leadership to ensure consistent compliance and risk management practices.
• Manage external relationships with regulatory agencies, insurance carriers, and third-party consultants.
• Lead organizational compliance audits and regulatory inspections.
• Develop and manage the risk management team.

QUALIFICATIONS

• Bachelor's degree in Occupational Safety, Environmental Health, Risk Management, Industrial Engineering, Business Administration, or a related field.
• Minimum of 7-10 years of progressive experience in risk management, environmental health and safety, occupational safety, or regulatory compliance.
• Experience leading safety and compliance programs across multiple locations and diverse operational environments.
• Strong knowledge of OSHA, EPA, DOT/FMCSA, workers' compensation, and applicable federal and state regulations.
• Experience conducting investigations, root cause analysis, and implementing corrective actions.
• Exceptional leadership, communication, and project management skills.

PREFERRED CERTIFICATIONS

• Certified Safety Professional (CSP)
• Associate Safety Professional (ASP)
• Certified Hazardous Materials Manager (CHMM)
• Certified Risk Manager (CRM)
• OSHA 30-Hour Certification
• DOT Compliance Certification (preferred)

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)