What are the responsibilities and job description for the Server Restaurant - Morning Shift position at LBA Hospitality?
Description
LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!
The Server offers prompt and courteous service, so the guests have an enjoyable experience. This position also maintains the cleanliness and guest ready appearance of outlet.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Knowledge:
LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!
The Server offers prompt and courteous service, so the guests have an enjoyable experience. This position also maintains the cleanliness and guest ready appearance of outlet.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
- One year experience in food and beverage position preferred.
- Experience with chain food and retail outlet preferred.
- Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
- Must be able to stand for eight hours, bend, stretch, reach.
- Must be able to see and hear.
- Must be able to communicate with other associates and/or guests.
Knowledge:
- Age requirements and verify those who order any alcoholic beverages.
- Menu items, preparation methods and beverage choices.
- Standards of operation as required by brand.
- Area shopping, dining, entertainment and travel directions to assist guest inquiries.
- Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
- Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
- Service minded, friendly professional behavior. Welcoming and personable.
- Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
- Sell, suggest and serve quality food and beverage items as per standards.
- Multi task, remain associate and guest service centric.
- Effectively communicate with guests and associates.
- Solve guest issues with professionalism and maintain a hospitable attitude.
- Market and promote to increase exposure and sales.
- Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
- This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
- Standing, walking for long periods of time while maintaining a friendly professional image.
- May be required to work any day/shift, including weekends.