What are the responsibilities and job description for the HVAC Service Technician position at LB Chase Heating and Air?
Service with Skill. Growth with Purpose. Pride in Every Fix.
At LB Chase Home Services, we don’t just repair HVAC systems - we restore comfort, confidence, and peace of mind for our customers across Kodak, Sevierville, Knoxville. For over 30 years, we’ve built a reputation rooted in trust, professionalism, and going the extra mile, and we’re looking for a Service Technician who operates the same way.
If you’re a solution-seeker, relationship-builder, and technician who takes pride in a job done right the first time, you’ll thrive here. We’re serious about doing great work, without taking ourselves too seriously.
What Makes This Opportunity Different
- No Slow Season Stalls. We keep you working year-round with a steady flow of service calls.
- Real Career Trajectory. From Service Tech to Field Trainer or Supervisor, we promote from within.
- Team You Can Count On. Dispatch, sales, and ops work together, not in silos.
- Customers Who Love Us. We invest in creating 5-star experiences that make follow-ups and referrals easy.
What You’ll Be Doing
- Diagnose and repair HVAC systems, residential and light commercial
- Perform routine maintenance, inspections, cleanings, and tune-ups
- Educate customers on system health, options, and next steps
- Communicate findings with clarity and confidence using our digital platform
- Document all actions, parts used, and recommendations accurately
- Present quotes and collect payments when applicable
- Advocate for maintenance agreements and explain their value
- Maintain a clean, well-inventoried truck and uphold our brand with professionalism
- Collaborate with the office and dispatch team to ensure seamless service delivery
- Represent LB Chase as a trusted advisor, not just a tech with tools
You’re a Strong Fit If You Bring:
- 2 Years HVAC Service Experience - You’ve seen it, fixed it, and prevented it
- Strong Diagnostic Skills - Electrical, refrigeration, and airflow
- Top-Tier Communication - You can explain a capacitor to grandma without talking down to her
- Clean Driving Record - Safety-first mindset on and off the road
- Positive Attitude - You keep cool under pressure and stay client-focused
- Organizational Discipline - From paperwork to parts, you stay on top of details
- Sales-Comfortable Mindset - You’re not pushy, but you’re confident discussing solutions
Tools in Your Belt - and Ours
- Competitive hourly pay bonuses for performance
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid time off and holidays
- Company vehicle fuel card
- Branded uniforms & tool program
- Paid training and licensing support
- Career growth opportunities (lead tech, field trainer, supervisor)
- Tight-knit, drama-free team culture - built on respect and accountability
Why LB Chase Home Services?
Because we put people first - our customers, our team, and our community. At LB Chase, you’ll never be just a number. You’ll be a critical part of a company that values your input, invests in your future, and celebrates your wins.
Sound like a fit? Then let’s talk. Apply today and bring your HVAC service career to the next level - with the team that’s raising the standard in Sevierville.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- HVAC Service: 1 year (Required)
Location:
- Sevierville, TN 37876 (Preferred)
Ability to Commute:
- Sevierville, TN 37876 (Required)
Ability to Relocate:
- Sevierville, TN 37876: Relocate before starting work (Required)
Work Location: In person