What are the responsibilities and job description for the Maitre D position at Lazy Bird?
Boka Restaurant Group is currently seeking a fun and energetic Maitre D to join the team of Lazy Bird, located on the lower level of The Hoxton Chicago.
BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, career mentorship and growth potential, and dining incentives across our 20 establishments!
ABOUT BOKA RESTAURANT GROUP: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/
ABOUT LAZY BIRD: Lazy Bird is for those who adore music and appreciate a classically-crafted cocktail. This intimate hideout features local and visiting live musicians every Wednesday-Saturday. Like many bars in Fulton Market, Lazy Bird excels in the art of creating beverages. Unlike many bars in Fulton Market, Lazy Bird boasts 52 signature cocktails. The unparalleled service of a Boka Restaurant Group concept and unbeatable ambiance makes this space the ultimate, mysterious late-night lounge.
MAITRE D’S RESPONSIBILITIES INCLUDE:
- Greet guests warmly and professionally upon arrival and departure.
- Manage reservations and waitlists using OpenTable.
- Coordinate seating to maximize efficiency while maintaining service standards.
- Address guest concerns or special requests promptly and professionally.
- Communicate effectively with managers, servers, bartenders, and kitchen staff regarding guest needs and table status.
- Assist in training and mentoring hosts and hostesses on hospitality standards.
- Light administrative tasks such as printing menus/celebration cards, and writing floor plans
QUALIFICATIONS:
- Proficiency with reservation platforms such as OpenTable, or other systems.
- Familiarity with Square system, or other similar systems.
- Flexible schedule, including late nights, weekends, and holidays.
- Ability to remain calm and composed in a fast-paced, nightlife environment.
- Strong communication skills
- Comfortable in large groups of people
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team
PHYSICAL REQUIREMENTS:
- Ability to lift 10- 20lbs if necessary.
- Safely and effectively use all necessary tools and equipment.
- Stand and walk for the entirety of an eight-hour shift, including moving safely through all areas of the restaurant.
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!
Salary : $25 - $28