What are the responsibilities and job description for the Front of House Manager position at laziz kitchen?
Job Overview
We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional experience for every guest. In this vital role, you will oversee daily operations, manage staff, and uphold the highest standards of customer service, food safety, and restaurant management. Your leadership will drive a lively atmosphere, foster team collaboration, and ensure smooth service from the moment guests arrive until they leave satisfied. This position offers an exciting opportunity to influence the guest experience positively while maintaining efficient restaurant operations.
Responsibilities
- Supervise front-of-house staff, including training, scheduling, and performance management to ensure excellent customer service.
- Oversee daily restaurant operations, including shift management, ensuring timely food service and guest satisfaction.
- Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
- Monitor inventory control processes to maintain optimal stock levels and reduce waste.
- Ensure food safety standards are met through proper food handling, sanitation practices, and compliance with health regulations.
- Lead staff training initiatives focusing on food preparation, customer service excellence, and operational procedures.
- Handle customer inquiries or complaints promptly to promote a positive dining experience.
- Assist with food production coordination when necessary, supporting kitchen staff during busy periods or special events like banquets or catering.
- Conduct regular audits of cash handling procedures and prepare profit and loss reports to support financial health.
Skills
- Proven experience in quick service & fast food restaurant management or casual dining environments with supervisory responsibilities.
- Strong knowledge of POS systems such as Aloha POS and Micros POS for efficient transaction processing.
- Extensive background in food preparation, food safety management, and culinary operations.
- Demonstrated ability to lead teams effectively through staff training, coaching, and performance evaluations.
- Excellent communication skills suited for managerial roles in hospitality management settings.
- Ability to handle cash accurately and perform basic math calculations quickly under pressure.
- Experience managing inventory control, budgeting, and profit & loss analysis within a restaurant or food industry setting.
- Familiarity with managing hospitality teams during shifts that include catering or banquet services is preferred.
- Strong leadership qualities with a focus on team development, conflict resolution, and fostering a positive work environment.
Join us as a Front of House Manager where your energy and leadership will inspire your team to deliver memorable guest experiences every day!
Pay: $54,800.00 - $66,100.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
Salary : $54,800 - $66,100