What are the responsibilities and job description for the Virtual Customer Service Agent - Denver, Colorado position at LAZ Parking?
The Spirit Of The Position
Position: Virtual Customer Service Agent
Compensation: $22/hour
Availability: Morning Shifts, Overnight Shifts.
You Are
Benefits
LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Position: Virtual Customer Service Agent
Compensation: $22/hour
Availability: Morning Shifts, Overnight Shifts.
You Are
- You are charismatic, full of energy, and happy to help in any way you can.
- Responsible is your middle name. You never disappoint because it’s not in your nature.
- Good under pressure. You do not fold and get overwhelmed easily.
- Able to work with or without supervision.
- Able to communicate professionally and effectively.
- Able to speak, read, and comprehend the English language.
- Open to feedback, differing opinions, and other points of view.
- Timely and demonstrates a sense of urgency.
- Excellent team building and interpersonal skills.
- A team player who can help motivate your team.
- Respond to correspondence and problem resolution promptly, display a caring attitude, and develop rapport with the customer base.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and can-do attitude.
- Complete other related duties as assigned.
- Positive attitude!
- Customer service experience is required.
- High school diploma or GED required.
- Strong customer service experience.
- Parking industry experience is preferred but not required.
- Willingness to work in the elements – heat, wind, snow, rain, etc.
- Ability to stand, walk, and run for extended periods.
- Ability to bend, stoop, and squat frequently throughout a shift.
Benefits
- Team Atmosphere
- Growth Opportunities
- Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
- Paid training: No experience? We have you covered!
- Free company uniform
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
- Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
- Smoking Cessation Program
- 401k
- Medical, Dental, Vision
- Paid time off
- Short Term & Long-Term Disability
- *After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.
LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Salary : $22
