What are the responsibilities and job description for the Kaiser Parking Supervisor - Sacramento, CA position at LAZ Parking?
- The Details**
Location: Sacramento, CA
Pay Rate: $26.40
Hours: Full-time / M-F 7:00a - 3:30p
Requirements: This position requires all candidates to have a valid driver's license with at least two years worth of driving experience.
The Spirit Of The Position
The Parking Supervisor oversees the facilities and operation on while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision.
Principal Job Duties
- Ensures staff adheres to rules of conduct, policies, and procedures.
- Supervises, mentors, and trains staff on day-to-day activities.
- Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
- Assist customers over intercom system, in lobbies, lanes, and in the parking office.
- Responsible for completing reports related to daily revenue, parking lot capacities, equipment issues, and/or other reports requested by management.
- Assists with completion of facility monthly safety audits.
- Assists with periodic training as needed.
- Assists with assignment of duties to Valet Attendants & other staff members.
- Coordinates and communicates with Hospital Operations staff as well as other hospital agencies as directed by management.
- Resolves customer service issues or questions as needed.
- Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner. Greet all patients, take care of their needs, and develop a rapport with each person driving up to your stand.
- Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
- Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.
- Other related duties as assigned.
- High school diploma or GED required.
- Supervisory experience is preferred but not required.
- Strong customer service experience.
- Parking industry experience is required.
- Ability to communicate professionally and effectively.
- Ability to speak, read, and comprehend the English language.
- Must be open to feedback, differing opinions and other points of view.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek improvement.
- Excellent teambuilding and interpersonal skills.
- Ability to lift, push and pull at least 25 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
- Willingness to work in the elements – heat, wind, rain, etc.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Salary : $26