Area Commercial Manager

Position Summary:

The Commercial Manager oversees the operations of a location under the direction of the Director of Operations to ensure 24/7 professional parking management. As part of an employee-focused, servant leadership culture, this role supports company programs and initiatives while also addressing the operational needs of assigned teams and locations.

Principal Job Duties:

• Manage, plan, schedule, train, and direct on-site employees.
• Identify high-potential employees to support organizational growth.
• Oversee payroll processing and ensure timely approval of employee hours.
• Partner with Payroll and HR to ensure accurate pay practices and wage/hour compliance.
• Manage financial performance of assigned locations, including budgeting and revenue enhancement initiatives.
• Oversee transitions of newly assigned locations from contract acceptance through operational opening while ensuring client satisfaction.
• Develop and maintain positive client relationships to support business retention.
• Ensure all contractual obligations between LAZ Parking and clients are implemented and maintained.
• Support due diligence efforts for new business opportunities, including:
• Rate surveys
• Ticket pulls
• Site photos
• Marketing brainstorming
• Complete daily, weekly, monthly, and annual operational and financial reporting.
• Maximize revenue, manage expenses, and maintain high customer satisfaction standards.
• Organize and oversee event operations at applicable locations.
• Monitor and analyze market parking rates and recommend pricing adjustments.
• Support implementation of additional projects, programs, and operational initiatives.
• Perform other related duties as assigned.

Requirements:

Education

• Bachelor’s Degree preferred, or equivalent work experience.

Experience

• 1 year in a management role.
• Proficiency in Microsoft Excel, Word and PowerPoint
• General Microsoft Office applications.
• Parking management experience preferred but not required with: Financial statements, P&L management and budgeting.
• Ability to maintain schedule flexibility to meet operational needs, including occasional work outside standard business hours.

Skills & Competencies

• Continuous improvement mindset with strong problem-solving abilities.
• Strong customer service orientation.
• Ability to coach and support employees and managers effectively.
• Ability to overcome operational challenges with urgency and resilience.
• Encourages open communication and idea sharing.
• Strong team-building and interpersonal skills.
• Ability to work independently and manage multiple priorities simultaneously.
• Professional communication skills across all organizational levels.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates urgency, responsiveness, and timeliness.

Physical Requirements:

• Willingness to work outdoors and in varying weather conditions, including heat, rain, wind, and snow.
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

FLSA Status: Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.