Demo

General Manager

Layne's Chicken Fingers
Cleveland, OH Full Time
POSTED ON 5/30/2026
AVAILABLE BEFORE 6/28/2026
Benefits:
  • Weekly Pay
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Training & development
  • Flexible schedule
  • Opportunity for advancement

At Laynes, the bar is set high and our leaders continue to set the bar higher. We work diligently to ensure every guest has the same positive experience every time they visit us.

We deliver Hot Food Fast, with exceptional guest service, and we aim for this experience to be Perfect Every Time (PET).


The role and expectations of a Restaurant General Manager are simple but impactful:
Lead by example, develop leaders, coach in the moment, protect the culture, and drive results all while making work fun.


Essential Duties and Responsibilities:

  • Lead and oversee all daily restaurant operations

  • Be fully trained and competent in all hourly and management positions

  • Develop, coach, and hold managers and team members accountable

  • Manage labor, scheduling, and staffing to meet business needs

  • Ensure excellent execution of food quality, speed, cleanliness, and service

  • Maintain strong operational awareness knowing what is happening at all times

  • Drive store performance using scorecards, reporting, and profitability metrics

  • Create positive guest interactions by being present and engaged on the floor

  • Uphold and exceed cleanliness standards in the front and kitchen

  • Utilize company documentation, systems, and checklists to ensure Perfect Every Time execution

  • Ensure accurate completion of administrative duties, inventory, and reporting

  • Lead by example to build and sustain a positive, high-performing company culture

Required Qualifications:

  • Leadership mindset lead by example

  • Take pride in what you do and strive for Perfect Every Time (PET)

  • Strong organizational and time-management skills

  • Excellent communication and interpersonal skills

  • Team builder with a people-first mentality

  • Over-the-top positive attitude

  • Adaptable and solutions-oriented

  • Ability to coach, teach, and develop others

  • Ability to work in a fast-paced environment

Benefits:

  • Weekly Pay

  • Employee discounts

  • Flexible schedule

  • Free food & snacks

  • Opportunity for advancement

  • Training & development

  • Performance-based bonus program

Note: This position does not participate in the tip pool.


Preferred Qualifications:

  • 2 years of restaurant management experience (GM or Assistant GM preferred)

  • Strong understanding of labor management and cost controls

  • High school diploma or equivalent

  • Willingness to work a flexible schedule, including nights and weekends

  • ServSafe Manager Certified (Not Expired)

  • Driver's License

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Salary : $48,000 - $55,000

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