Field Service Technician - (Salt Lake City) - Remote with Travel

Field Service Technician - (Salt Lake City) - Remote with TravelAbout UsLayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: Customer Service TechnicianThe Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset.Primary Duties:Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including:                 Static transfer switches                 Power distribution units                 Remote power panelsProvide technical support to customers on-site and remotely via phone and emailMaintain accurate and timely service records in the LayerZero systemRespond to emergency service calls, including participation in the 24/7 support rotationTravel to customer sites across the U.S. and Canada as requiredOccasional weekend or holiday work may be necessarySkills & Experience:Experience servicing electrical power systemsStrong electrical and electronic troubleshooting skillsAbility to read and interpret diagrams and schematicsFamiliarity with PC-based programming of printed circuit boardsKnowledge of electrical PPE and safety protocolsEducation:Associate degree in an electrical discipline is preferredMilitary training in electronics or electrical systems is preferredWork Location:Training conducted at LayerZero headquarters in Aurora, OhioField service performed at customer sites throughout the U.S. and CanadaWhat We Offer:Competitive pay with performance incentives100% company-paid medical, dental, and vision401(k) with company match3 weeks PTO, 8 paid holidays, and 2 floating holidaysWhy You Will Love Working with Us:Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your careerAt LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.Compensation details: 35-55 Hourly WagePI5feaec356a24-25405-39283618

Salary : $35 - $55