Account Executive, Expansions

About LawToolBox

LawToolBox is on a mission to transform the way legal professionals practice law.

We are a LegalTech SaaS company pioneering AI for legal, creating a secure, connected command center for law firms, corporate legal departments, and government agencies. We bring AI to where attorneys work, helping them think through strategic next steps so their clients get better outcomes.

Our platform gives attorneys something they've never had before: matter-specific AI that understands their work. It surfaces insights from Outlook threads, co-authored Word documents, and Teams and Zoom transcripts so lawyers can get up to speed fast, work smarter, and focus on the work with the biggest impact.

Highlights

• First legal app to be certified for Microsoft Copilot in 2023
• Deployed globally in Microsoft Innovation Hubs as M365 Copilot for Legal
• 1st Place, SharePoint Integration – Best SharePoint Solution
• 2nd Place, App for Teams – Best Office Integration

Where We Work

We’re hybrid workers, spending 2 days a week at a vibrant co-working space 20 minutes south of downtown Denver just steps from the Arapahoe light-rail station.

About the Role

LawToolBox is hiring an Account Executive who is hungry to grow recurring revenue and beat an expansion number. You're strategically minded; able not only to follow account growth strategies and upselling of an AI platform.

You will identify upsell and cross-sell opportunities across your customers, run those deals through to close, and protect the recurring revenue base by keeping accounts healthy and growing.

LawToolBox's co-sell relationship with Microsoft is a major source of expansion and renewal momentum, so this is an especially strong opportunity for someone who already has Microsoft field relationships or knows how to work effectively within the Microsoft partner ecosystem.

Key Responsibilities

• Upsell and expand current ARR for SaaS and AI-platform products
• Own real revenue targets for net revenue retention and expansion ARR
• Identify upsell, cross-sell, and expansion opportunities across your book, overseeing the process from initial conversation to signed order form
• Act as the customers’ primary point of contact, building genuine and trusted relationships with stakeholders
• Run quarterly business reviews that tie product value to customer’s desired outcomes, surfacing the next layer of recurring revenue
• Partner with Sales and other leaders on strategic renewals and large expansion plays
• Don’t just use the playbook – help us create it.

Qualifications & Experience

• 3 years in B2B SaaS in an account management or sales role
• Proven track record of growing recurring revenue inside an existing book of business
• Ability to cultivate and maintain strong interpersonal relationships; can communicate confidently with a variety of customer types and levels
• Strong discovery skills and ability to connect product capability to customer’s desired outcome
• Fluent in translating usage analytics into leading indicators for expansion and churn

Preferred Qualifications

• Experience in legal tech, professional services, or Microsoft‑centric SaaS environments.
• Genuine passion for technology and how it solves real business problems; curiosity about AI and its application in legal workflows is a plus

Team Culture

Our technology is second only to our people. Our Team events are imagined, organized, and led by new hires. Team building is core to who we are and what makes our culture. Get a front row seat to an industry leading company that is paving the way for SaaS based companies that can scale and rapidly grow.

We invest in people and help them build on their strengths, provide leadership opportunities partnering with leading SaaS companies and technology giants like Microsoft. We provide a career path to develop core skills needed to be an effective leader. Our entrepreneur’s mindset provides a place where everyone can own their career path.