What are the responsibilities and job description for the Supply Chain & Customer Service Coordinator position at Lawton Standard?
RMG is seeking a detail-oriented and customer-focused Supply Chain & Customer Service Coordinator to support purchasing, logistics, inventory control, and customer communication. This hybrid role plays a key part in ensuring materials are sourced efficiently, orders are delivered on time, and customers receive clear, responsive support from order placement through delivery. This position is ideal for someone who enjoys balancing supply chain coordination with customer interaction in a fast-paced manufacturing or industrial environment.Key Responsibilities:Supply Chain & PurchasingSource and purchase castings, machined parts, raw materials, and related products from approved suppliersNegotiate pricing, lead times, and delivery terms with vendorsPrepare and issue purchase orders aligned with customer and project requirementsMonitor supplier performance and resolve delivery or quality issuesShipping & Logistics:Coordinate domestic and international shipments with carriers and freight forwardersPrepare and review shipping documents, including packing slips, bills of lading, and customs paperworkTrack shipments and provide status updates to internal teams and customersEnsure on-time inbound and outbound deliveriesInventory Management:Maintain accurate inventory records, stock levels, and reorder pointsPerform cycle counts and investigate inventory discrepanciesSupport forecasting and replenishment effortsCollaborate with operations to improve warehouse and storage processesCustomer Service:Serve as the primary point of contact for customer inquiries and order updatesProcess customer orders and ensure accurate entry in ERP/CRM systemsCommunicate proactively regarding lead times, delivery schedules, and changesSupport sales and operations with documentation, quotes, and follow-upSalary:45-55K depending on experience.Qualifications:Required:2–4 years of experience in supply chain, purchasing, logistics, or customer serviceStrong organizational skills and attention to detailExcellent written and verbal communication skillsProficiency with Microsoft Office (Excel, Outlook, Word)Experience using ERP or inventory management systemsAbility to manage multiple priorities in a small-team environmentPreferred:Manufacturing, foundry, or metal casting industry experienceFamiliarity with international shipping and import/export documentationBasic knowledge of purchasing or accounting principlesEducation & Experience:High School Diploma or equivalent required1 year of supply chain and/or customer service experience preferredWork Environment & Physical Requirements:Primarily office-based with occasional exposure to a manufacturing/warehouse environmentFrequent sitting, standing, and walkingOccasional lifting up to 50 lbsUse of PPE such as safety glasses, shoes, and hearing protection as requiredWhy Join RMG:Stable, full-time position with a growing organizationOpportunity to work cross-functionally with supply chain, operations, and customersHands-on role with visibility and impactSupportive team environment401k (with match)Direct depositFixed weekly scheduleUniforms paid for by companyBoot reimbursementPrescription safety glass reimbursementPlenty of growth opportunitiesYou’ll be part of a family culture where your contributions are noticed and recognizedAre you Interested?Apply with us today!Please no agency calls or emails Powered by JazzHRQ3edHe7pk1
Salary : $45,000 - $55,000