Transit Supervisor / Bus Operations Supervisor

Pay: $40,000.00 - $45,000.00 per year

Job description:

Job Type: Full-Time

Schedule: 8–10 hour shifts, day shift, night shift, weekends as needed, on-call rotation

Location: Lawton, OK

Lawton Area Transit System is hiring a Transit Supervisor / Bus Operations Supervisor to oversee daily public transportation operations, driver supervision, dispatch coordination, route coverage, safety compliance, and customer service support.

This leadership position plays a key role in ensuring safe, reliable, and efficient bus service for the Lawton and Fort Sill community. The Transit Supervisor will work closely with bus operators, dispatch staff, operations leadership, maintenance personnel, and the public to support daily transit service, route performance, schedule adherence, and compliance with transportation safety standards.

This position is ideal for experienced CDL drivers, transportation supervisors, dispatch managers, fleet coordinators, bus operators, logistics supervisors, or public transit professionals who are ready to step into a leadership role within a stable, community-focused transit system.

Key Responsibilities

Supervise, coach, support, and evaluate bus operators and dispatch staff

Manage daily bus operations, route coverage, driver assignments, and schedule coordination

Monitor on-time performance, passenger pick-ups, drop-offs, route delays, and service disruptions

Ensure compliance with DOT safety standards, FTA regulations, drug and alcohol testing requirements, and company policies

Coordinate with dispatch to address driver call-ins, route coverage issues, service interruptions, and customer concerns

Investigate, document, and follow up on accidents, incidents, passenger complaints, safety concerns, and operational issues

Conduct driver ride-alongs, performance observations, safety checks, and field supervision

Maintain accurate records including attendance reports, route sheets, incident logs, accident reports, and operational documentation

Assist with driver training, coaching, corrective action, and performance improvement when needed

Communicate clearly between operations leadership, dispatch, maintenance, drivers, and frontline staff

Operate a bus or serve as a backup driver when needed to maintain service coverage

Promote a professional, safety-first, team-oriented work environment

Support reliable public transportation service for essential workers, students, seniors, individuals with disabilities, military personnel, veterans, and the general public

Requirements

Valid Class B CDL with Passenger Endorsement required

Current DOT medical card required

Must be at least 21 years old

Clean driving record required

No DUI/DWI or major moving violations within the past 3 years

Ability to pass pre-employment drug and alcohol screening in accordance with FTA requirements

Knowledge of traffic laws, defensive driving practices, bus safety procedures, and transit operations

Experience in public transportation, passenger transportation, logistics, dispatch, fleet operations, or driver supervision preferred

Strong leadership, communication, problem-solving, and decision-making skills

Ability to remain calm and professional during service disruptions, emergencies, complaints, or high-pressure situations

Basic to intermediate computer skills required

Ability to complete reports, documentation, schedules, and operational records accurately

Must be dependable, professional, safety-minded, and team-oriented

Preferred Experience

Public transportation experience

Bus operator experience

CDL passenger transportation experience

Dispatch or route coordination experience

Fleet supervision or transportation management experience

Experience supervising drivers or frontline employees

Knowledge of FTA, DOT, and workplace safety compliance

Accident, incident, or complaint investigation experience

Work Environment & Physical Requirements

Work may include office, dispatch, field, bus, and outdoor environments

Ability to work outdoors in extreme heat, cold, rain, wind, and changing weather conditions

Ability to sit, stand, walk, bend, climb, and perform field supervision duties as needed

Ability to lift up to 50–75 lbs occasionally

Exposure to bus operations, vehicle noise, traffic conditions, mechanical environments, and public interaction

Must be able to respond to operational needs, service issues, and driver support requests in a timely manner

Pay & Benefits

Competitive pay based on experience

401(k)

401(k) employer match

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Flexible scheduling options

Long-term retirement benefits

Stable full-time employment

Career growth opportunities in public transportation and operations management

Why Join Lawton Area Transit System?

At Lawton Area Transit System, our work directly impacts the community every day. Public transportation helps people get to work, school, medical appointments, shopping, military resources, and essential services.

As a Transit Supervisor, you will help lead the team that keeps Lawton moving. This is a strong opportunity for someone with CDL, dispatch, transportation, fleet, or supervisory experience who wants to grow in a meaningful leadership role.

If you are dependable, safety-focused, professional, and ready to support a team that serves the Lawton and Fort Sill community, we encourage you to apply.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person