Telecommunicator I - Full Time

Job Title: Telecommunicator I (Full Time Position)

Department/Office: Sheriff’s Office PSAP

Closing Date: Applications will be accepted until the position is filled.

Start Date: To Be Set

Starting Pay: $24.80 – $27.41 (Depending on Experience)

Work Schedule: Hours will vary, including nights, weekends, and holidays.

Position Overview:

We seek a dedicated and highly motivated individual to join our team as a 911 Telecommunicator. This vital role involves receiving and processing emergency and non-emergency calls, dispatching appropriate emergency services, and providing support and information to the public in high-pressure situations.

Key Responsibilities:

- Receive emergency calls from the public and assess the nature and priority of the situation.

- Dispatch police, fire, and emergency medical services as necessary.

- Maintain accurate records of calls, actions taken, and services dispatched.

- Monitor radio communications and maintain contact with field personnel.

- Provide pre-arrival instructions to callers when necessary (e.g., CPR).

- Collaborate with law enforcement, fire departments, and emergency medical services.

- Maintain confidentiality and adhere to all applicable laws and regulations.

- Participate in ongoing training to remain current on policies, procedures, and technologies.

Experience and Education Requirements:

- High school diploma or equivalent; additional communications or emergency services education is a plus.

- Experience in a call center or emergency response environment is preferred but not required.

- Certification in Emergency Medical Dispatch (EMD) and/or 911 Public Safety Telecommunicator is preferred but not required upon hire.

- Proficiency in using computer-aided dispatch software and radio systems preferred.

- Excellent communication and multitasking skills, with the ability to remain calm under pressure.

- Strong problem-solving abilities and attention to detail.

Additional Information:

- Work schedule may include nights, weekends, and holidays.

- Candidates may be required to undergo background checks and drug screening.

- Paid training is provided.

- Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

How to Apply:

Interested candidates should submit their applications and resumes to
LC E911 Coordinator/ Office Manager: Jamie Pesicka Olson

Phone: 605-578-4464 | Email: jpesicka@lawrence.sd.us | Address: 50 Tatanka Dr, Deadwood 57732

Job Type: Full-time

Pay: $24.80 - $27.41 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Valid Driver’s License

Education:

• High school or equivalent (Required)

Experience:

• Telecommunication: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Salary : $25 - $27