What are the responsibilities and job description for the Operator position at Lawndale Christian Health Center?
Brief Description
Mission
Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities.
Position Summary
The care team Operator/Scheduler, responsible for handling incoming calls and scheduling appointments, is the first member of the care team to interact with patients. Dispatchers function as switchboard operators in directing calls to the appropriate department or care team operator.
Qualifications
Mission
Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities.
Position Summary
The care team Operator/Scheduler, responsible for handling incoming calls and scheduling appointments, is the first member of the care team to interact with patients. Dispatchers function as switchboard operators in directing calls to the appropriate department or care team operator.
Qualifications
- Bilingual in Spanish
- Requires some computer skills (Windows based) and telephone experience preferred.
- Experience with Microsoft Office a plus.
- Demonstrates abilities for working in a multi-cultural setting.
- Ability to strongly embrace and personify the mission of Lawndale Christian Health Center.
- Ability to collaborate and interact with a diverse group of health care professionals.
- Ability to multi-task and problem solve in a fast-paced work environment.
- Excellent guest relations skills.
- Typing speed of 45 wpm
- High School Diploma or equivalent
- Health Insurance including Dental, Vision & Pharmacy Benefits
- Paid time off / Paid holidays
- Educational Reimbursement
- Home Buyer Assistance Program
- Retirement Contributions and more....