What are the responsibilities and job description for the Customer Success & Sales Representative position at Lawn Doctor of Fleming Island and Oakleaf?
Benefits:
- Free uniforms
- Paid time off
- Company car
Customer Success & Sales Representative
Company: Lawn Doctor of Greater Jacksonville
Location: Jacksonville, Florida
Location: Jacksonville, Florida
Help Homeowners. Build Relationships. Earn What You're Worth.
Lawn Doctor of Greater Jacksonville is seeking a customer-focused Customer Success & Sales Representative to join our growing team.
This consultative sales role combines office work with customer visits throughout Northeast Florida. You'll educate homeowners, evaluate lawn conditions, recommend customized treatment programs, and convert qualified leads into long-term customers.
Compensation & Benefits
- Competitive weekly pay
- Uncapped commission
- Benefits package available
- Paid training and professional development
- Career advancement opportunities
- Stable, year-round employment
- Company-provided tools and resources
- Annual company-paid sales training trip to Nashville, TN to collaborate with Lawn Doctor sales teams from across the country
Position Summary
You'll serve as a trusted advisor by evaluating lawns, explaining treatment options, recommending customized programs, and delivering an outstanding customer experience. Success comes from building relationships, solving problems, and confidently asking for the sale.
Responsibilities
- Convert inbound leads into customers
- Conduct lawn evaluations
- Recommend treatment programs
- Prepare estimates and follow up on opportunities
- Educate customers and resolve concerns
- Upsell additional services when appropriate
- Maintain accurate CRM records
- Work closely with Customer Service and Operations
Services You'll Recommend
Lawn Fertilization • Weed Control • Aeration • Tree & Shrub Care • Mosquito Control • Fire Ant Control • Soil Health • Disease & Fungus Management
Education & Experience
Candidates must meet one of the following:
- Bachelor's degree in Business, Marketing, Communications, Agriculture, Horticulture, Plant Science, Turfgrass Management, or a related field; OR
- Two or more years of successful sales experience in lawn care, pest control, landscaping, irrigation, tree & shrub care, or another residential home service industry; OR
- An equivalent combination of education and relevant experience.
Preferred Background
Experience as a:
- Lawn Care Sales Representative
- Lawn Care Technician
- Customer Service Representative
- Pest Control Technician or Sales Representative
- Landscape Account Manager
- Home Services Sales Professional
Experience diagnosing lawn problems and converting recommendations into recurring service agreements is highly preferred.
Qualifications
- Valid driver's license and reliable transportation
- Excellent communication and customer service skills
- Professional appearance
- Organized and detail-oriented
- Comfortable working in the office and in the field
- Computer proficiency and ability to learn CRM software
- Self-motivated, goal-oriented, and dependable
Why Join Lawn Doctor?
We invest in our employees through ongoing training, coaching, and career development. You'll enjoy weekly pay, uncapped commissions, year-round employment, and opportunities to learn from top-performing Lawn Doctor sales professionals across the country.
If you're an experienced lawn care, pest control, customer service, or home services professional looking for a rewarding sales career, we'd love to meet you.
Signing Bonus Available for Highly Qualified Candidates
Signing Bonus Available for Highly Qualified Candidates
Apply today to join Lawn Doctor of Greater Jacksonville!
- All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
Salary : $44,200 - $66,000