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Employee Benefits Admin/Billing Analyst

Lawley Services Inc
Buffalo, NY Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/28/2026

These are the fundamental components of the job:

  • Responsible for Employee Benefits billing and transaction processing of applicable commissions and fees within the agency management system
  • Answer any overflow of incoming phone calls, greeting and directing guests, order lunches, assist with mail flow, and manage supply inventory and ordering
  • Work with benefit consultants and service teams to identify quality issues and ensure consistency of billing across product lines
  • Process monthly direct bill and agency bill imports and work with Operations and Accounting to implement new direct bill imports, where possible
  • Identify ways to streamline commissions and increase efficiencies, facilitate implementation of changes with Operations and Accounting

Other functions of the job:

  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • College degree preferred, or commensurate experience
  • Minimum of 2 years in a similar or related position
  • Ability to learn a systematic approach to accounting and to follow the approach without direction
  • MS Word and Excel proficiency are a must; Applied/EPIC experience is preferred
  • Ability to work well independently and on a team
  • Incredible attention to detail and organizational skills
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Dependability and ability to exercise confidentiality
  • Precise communication skills, even under time constraints

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients 
  • We are a family owned insurance broker (70 years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!! 

Why Lawley? 

  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more) 
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21 years old) 
  • Educational support, career development, and growth opportunities
  • Job Security (we’ve never had a lay-off, even during the pandemic)
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
  • Fulfilling opportunities that align with your career path and our business needs

 

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.

Salary : $37,950 - $63,250

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