What are the responsibilities and job description for the Receptionist / Criminal Legal Assistant position at Law Offices of Shane O'Donnell?
Receptionist / Criminal Legal Assistant
The Law Offices of Shane O’Donnell is seeking a dependable, organized, and professional receptionist/legal assistant to join our busy criminal defense practice in Northwest Indiana.
This position is ideal for someone who communicates exceptionally well, stays calm under pressure, and can manage multiple responsibilities without allowing details to fall through the cracks. You will frequently be the first person our clients speak with, so professionalism, patience, and good judgment are essential.
Primary Responsibilities
Answer and route incoming telephone calls
Communicate professionally and compassionately with clients
Schedule consultations, court appearances, and attorney appointments
Maintain calendars and track important court dates and deadlines
Obtain case information from clients, courts, and online court records
Prepare basic correspondence, appearances, motions, and other legal documents
Organize and maintain electronic case files
Communicate with courts, prosecutors’ offices, probation departments, and other agencies
Assist attorneys and paralegals with day-to-day criminal case management
Process payments and accurately document client communications
Perform general administrative and office-support duties
Qualifications
Excellent telephone, communication, and customer-service skills
Strong organizational skills and close attention to detail
Ability to multitask and prioritize in a fast-paced environment
Reliable attendance and a strong work ethic
Professional appearance and demeanor
Comfortable working with computers, email, electronic files, and online court systems
Ability to maintain strict confidentiality
Prior experience in a law office, particularly criminal law, is strongly preferred
The right candidate will be personable but firm, compassionate without becoming overwhelmed, and able to communicate effectively with clients who may be experiencing stressful or difficult circumstances.
This is a full-time, in-office position. Compensation will be based on experience and qualifications.
To apply, please submit your résumé along with a short explanation of why you would be a good fit for our firm.
Job Type: Full-time
Work Location: In person