Inbound Sales Representative – Legal Services

Law Offices of Parag L. Amin, P.C.

Job Type: Full-Time, Remote

Compensation: $20–$22 per hour, plus performance incentives of up to approximately $25,000 annually

Potential Total Annual Compensation: Approximately $66,000–$71,000 for a high-performing employee

Schedule: Must be available to work the firm’s business hours, 9am – 6pm (Pacific Time)

Individual applicants only. No agencies. Please do not contact the office, attorneys, or firm staff directly regarding the position or your application.

About the Position

This is a fully remote, phone-based inbound sales position for someone who can quickly build trust, ask effective questions, follow up consistently, and help qualified prospects take the next step in hiring the firm.

You will speak with people who have contacted our law firm for legal assistance, gather and document information, qualify potential matters, explain our paid consultation process, schedule consultations, and follow up with prospective clients throughout the hiring process.

This is not a traditional receptionist or administrative intake position. Success is measured by responsiveness, lead follow-up, paid consultations scheduled, CRM accuracy, prospect experience, and conversion of qualified prospects into signed clients.

Our firm does not offer free consultations and generally does not work on contingency. You must be comfortable clearly explaining the value and cost of a paid legal consultation, requesting payment, addressing reasonable concerns, and asking prospective clients to take the next step.

Previous legal experience is not required. We welcome successful candidates from a wide range of customer-facing sales backgrounds.

About Our Firm

The Law Offices of Parag L. Amin, P.C. is a growing California law firm serving businesses, entrepreneurs, and individuals facing serious business, employment, real estate, and civil litigation matters.

We are committed to exceptional client service, teamwork, professional excellence, and results. We provide a supportive and accountable remote workplace where team members are trusted, valued, and expected to perform at a high level.

Company Video:

https://youtu.be/HQB1X6VsxKo?si=KAeh3lMtc4pzBxw4

Key Responsibilities

• Respond promptly to inbound calls, emails, and other inquiries from prospective clients
• Conduct intake and sales conversations to understand each prospect’s situation, needs, urgency, and goals, and determine whether the matter may be a fit for the firm
• Build rapport quickly, create a strong professional first impression, and guide prospects through the decision-making process
• Clearly explain the firm’s services, paid consultation process, pricing, and next steps
• Schedule paid consultations, assist with payment, and send related consultation materials
• Follow up consistently by phone, email, and text before and after consultations to help qualified prospects move through the engagement process
• Prepare and send invoices, engagement agreements, fee schedules, and related intake documents, and track outstanding payments, signatures, information, and onboarding items
• Maintain an organized lead pipeline and accurately document all communications, status updates, and follow-up activities in the firm’s CRM
• Coordinate with attorneys and team members regarding prospective clients, consultation outcomes, and next steps
• Handle confidential and sensitive information professionally

How Success Will Be Measured

• Responsiveness to new inquiries and consistency of follow-up
• Quality and professionalism of prospect conversations
• Accuracy and completeness of CRM records
• Paid consultations scheduled and completed
• Conversion of qualified prospects into signed clients

Qualifications

• At least two years of experience in a customer-facing role involving sales, lead follow-up, appointment setting, upselling, account conversion, or measurable performance goals
• Strong verbal communication, listening, and questioning skills, with a confident and professional phone presence
• Ability to build rapport and trust quickly while remaining persuasive without being overly aggressive
• Comfortable discussing pricing, requesting payment, addressing reasonable concerns, and asking prospects to take the next step
• Persistent, organized, and consistent with follow-up
• Strong attention to detail and ability to accurately document client and lead information
• Able to manage calls, emails, texts, calendars, follow-up tasks, and CRM records in a fast-paced environment
• Comfortable learning new CRM, telephone, scheduling, and technology platforms, with proficiency in Microsoft Outlook, Word, and Excel
• Dependable, accountable, proactive, and able to work independently in a remote environment
• Able to maintain confidentiality, exercise good judgment, and work from a private home workspace with reliable high-speed internet suitable for confidential client calls

Relevant backgrounds may include inside sales, automotive sales, insurance, apartment leasing, hospitality, retail sales, healthcare intake, recruiting, admissions, membership sales, customer retention, call centers, or other customer-facing positions.

Previous legal or law-firm intake experience is helpful but not required.

Compensation and Benefits

• $20–$22 per hour, depending on experience, plus the opportunity to earn up to approximately $25,000 annually in performance-based incentives
• Potential total annual compensation of approximately $66,000–$71,000 for a high-performing employee; incentives are based on defined individual and firm performance criteria and are not guaranteed
• Health benefits and paid time off after the 90-day introductory period
• Professional development and growth opportunities
• Fully remote work environment with a supportive team culture

Our Core Values

Our team is guided by the following Core Values:

• Growth, Integrity, Value, Proactivity, Accountability, Results, Dependability, and Service.