Demo

Personal Injury Case Manager

Law Offices of Mark Vajdik, LLC
Oak Brook, IL Full Time
POSTED ON 11/13/2025
AVAILABLE BEFORE 1/12/2026

Vajdik Law (MVPInjuryLaw.com) is a fast-paced, growing plaintiffs' law firm focusing in personal injury litigation. Are you good at speaking with people? Negotiations? Persuasive? Have a passion for helping people? We have a career for you!

Overview:
We are seeking a highly skilled and experienced Senior Case Manager to join our team. As a Senior Case Manager, you will be responsible for providing comprehensive case management services to individuals in need. This is a rewarding opportunity to make a positive impact on the lives of others. We are willing to train the right candidates!

Duties:

  • Conduct thorough assessments of clients' needs and develop individualized care plans.
  • Provide ongoing support and guidance to clients, ensuring their needs are met.
  • Collaborate with other professionals, such as doctors and therapists, to coordinate services
  • Contacting new clients within 24 hours of being retained to complete intake questionnaire.
  • Ensuring that letters of representation are sent out within 24 hours of claims being opened.
  • Ensuring welcome letters go out within 2 days of being retained by client.
  • Verifying liability and insurance coverage limits, umbrella coverage and if the responsible party were working for a third-party within 14 days of retention.
  • Providing telephonic client updates every 2 weeks.
  • Completing the case analysis within 3 weeks of being retained by client.
  • Policy limit case demands submitted within 30 days of receipt of medical bills and records necessary to collect the policy limits.
  • Submitting demand letters within 2 days of all wage loss, medical records, medical bills and any other special damages being received.
  • Submit 10 to 20 demands for settlement a month.
  • Maintain accurate and up-to-date case records.

Requirements:

  • Exceptional communication skills, verbal and written.
  • Empathy for our injured clients.
  • Confidence and motivation to exceed expectations.
  • Professional demeanor.
  • Desire to learn, develop, and motivate team members.
  • Team player.
  • Ability and willingness to change in a rapidly changing environment.

Candidates must submit a resume.

NO PHONE CALLS FROM CANDIDATES OR RECRUITERS PLEASE : Qualified candidates will be contacted via really.

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Hybrid Schedules available after initial term

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 3 years (Preferred)
  • Microsoft Office: 2 years (Required)

Work Location: In person/ remote up to 2 days per week

PLEASE SUBMIT RESUME & COVER LETTER

Job Types: Full-time, Part-time

Pay: $32,000.00 - $53,000.00 per year

Expected hours: 35 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Free parking
  • Health insurance
  • Paid time off
  • Work from home

Ability to Commute:

  • Oak Brook, IL 60523 (Required)

Work Location: In person

Salary : $32,000 - $53,000

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