What are the responsibilities and job description for the Front Office Specialist - Bilingual position at Law Offices of Luis A. Martinez, P.C.?
The Law Offices of Luis A. Martinez, P.C. is seeking a dependable, professional, and positive bilingual (English/Spanish) team member to join our growing personal injury law firm as a Front Office Specialist. Fluency in both English and Spanish is required.
This position is often the first point of contact for our clients and potential clients. We are looking for someone who understands the importance of professionalism, reliability, and exceptional customer service.
We are not simply looking for someone to answer phones. We are looking for someone who wants to be part of a team, contribute to the success of the firm, and grow professionally in a legal setting.
Position Overview
The Front Office Specialist plays a vital role in creating a positive experience for our clients while helping maintain the day-to-day operations of the office. The ideal candidate is professional, organized, dependable, and able to communicate effectively with clients, staff, and vendors.
Responsibilities
- Answering and routing calls on a multi-line phone system
- Checking and responding to voicemail messages
- Scheduling appointments and making outbound calls
- Greeting clients and maintaining a professional, welcoming front lobby
- Opening, organizing, and distributing incoming mail and faxes
- Scanning, copying, and filing documents
- Maintaining organization of the office, break room, and copy room
- Stocking and organizing supplies, including the coffee station and office materials
- Assisting with light clerical tasks such as data entry, as needed
- Daily drop-off of outgoing mail
- Supporting attorneys and staff with administrative tasks as needed
- Helping ensure a professional, organized, and client-focused office environment
Qualifications
The ideal candidate will be:
- Fluent in both English and Spanish (required)
- Dependable and punctual with consistent attendance
- Professional in appearance and communication
- Friendly, positive, and client-focused
- Organized and detail-oriented
- Able to multitask and prioritize responsibilities effectively
- Comfortable working in a fast-paced environment
- Proficient with computers and technology
- Possess strong keyboarding and data entry skills
- Willing to learn new systems and procedures
- A team player with a strong work ethic
- Committed to providing excellent customer service
- Comfortable working with individuals from diverse backgrounds
- Eager to learn and contribute to a positive team environment
Preferred Experience
- Receptionist, administrative assistant, or customer service experience
- Experience working in a professional office environment
- Law office experience is a plus but not required
What We Value
- Reliability and accountability
- Professionalism
- Positive attitude
- Initiative and willingness to learn
- Strong communication skills
- Respectful interactions with clients and coworkers
- Consistent attendance and punctuality
- Pride in maintaining a professional office environment
Schedule – Full Time
- Monday – Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 2:30 PM
Why Join Our Team
We truly value the role our Front Office Specialist plays in the success of our office and the experience we provide to our clients. You will be part of a supportive team that works hard, communicates well, and takes pride in helping others.
We believe in creating a positive and professional work environment where team members feel appreciated and have opportunities to grow. From office celebrations and team lunches to professional development opportunities, we strive to make our workplace one where people enjoy coming to work each day.
If you are looking for a position where you can grow, feel valued, and make a meaningful impact, we would love to hear from you.
Pay: $21.50 - $23.50 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $24