What are the responsibilities and job description for the Front Desk Receptionist position at Law Offices of Dennis Smith PC?
Job Summary
Our growing personal injury law firm is looking for a friendly, dependable receptionist with an upbeat personality. You’ll create a welcoming first impression, manage calls on a multi-line phone system, and help keep daily office operations organized. You’ll greet clients, manage calls on a multi-line phone system, and provide dependable administrative support.
Responsibilities
- Welcome clients and visitors and direct them to the appropriate team member.
- Answer and route calls professionally, take accurate messages, and respond to routine client inquiries.
- Schedule appointments, update calendars, and send welcome letters, appointment notices, and reminders.
- Check in with clients, document updates, and relay questions or concerns to the legal team.
- Open and scan incoming mail daily, organize documents in electronic case files, and flag time-sensitive correspondence.
- Enter and update client and case information in our case management software, checking records for accuracy and avoiding duplicate files.
- Request medical records, follow up on outstanding requests, and provide No-Fault claim information to medical providers.
- Assist with correspondence, document preparation, spreadsheets, copying, filing, and outgoing mail.
Requirements
- Strong communication, customer service, organizational, and time management skills.
- A positive, professional manner and patience when assisting clients.
- Comfort using Microsoft Office, email, calendars, spreadsheets, and other office software.
- Front desk, administrative, clerical, or customer service experience.
- Attention to detail, reliable follow-through, and discretion when handling confidential information.
- Experience with Microsoft Outlook, CloudLex, or QuickBooks is a plus.
- Bilingual English/Spanish skills are a plus.
- Prior law firm experience is helpful but not required.
To Apply
Please submit your résumé confidentially through this posting. We look forward to hearing from you.
Pay: $21.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
- Professional development assistance
Application Question(s):
- As you gain experience and our firm grows, would you be comfortable taking on additional responsibilities and expanding your role?
Language:
- Spanish (Preferred)
Ability to Commute:
- Melville, NY 11747 (Required)
Work Location: In person
Salary : $21 - $23