What are the responsibilities and job description for the Bilingual Collector position at Law Firm of Chicago IL?
Bilingual Collector – National Litigation Law Firm (Chicago)
Chicago‑based national litigation boutique law firm seeks a Bilingual Collector to join our growing team and support complex, high‑stakes matters across the country.
About Us
We are a litigation‑focused law firm headquartered in downtown Chicago, representing clients nationwide in high‑exposure disputes. Our practice is fast‑paced, trial‑oriented, and highly collaborative, with attorneys appearing in courts around the country.
Position Overview
The Collector will be responsible for managing and resolving outstanding receivables, working closely with attorneys, the finance team, and clients to ensure timely payment while maintaining strong professional relationships. This role combines rigorous follow‑up, careful documentation, and problem‑solving to support the firm’s cash flow and client service objectives.
Work Environment
This position is based in our Chicago office. You will work closely with attorneys and the accounting department, with clear metrics and feedback on performance.
Compensation and Benefits
We offer a competitive salary commensurate with experience, performance‑based incentives tied to recovery results, and a comprehensive benefits package including health insurance, 401(k), and paid time off. $22 per hour base plus bonus potential. The total package, including bonus potential, can reach $90,000 annually for a top performer.
Responsibilities:
- Identify and track past‑due client accounts using the firm’s billing and case‑management systems.
- Contact clients regarding outstanding invoices, negotiate payment arrangements, and document all communications.
- Develop and implement collection strategies tailored to individual clients and matter types.
- Coordinate with attorneys and finance staff regarding payment plans and escalations.
- Maintain accurate, detailed records of accounts, correspondence, and payment history to support potential litigation.
- Monitor compliance with agreed‑upon payment terms and follow up on broken promises to pay.
- Assist with periodic reporting on aging, recovery rates, and trends for firm leadership.
Qualifications:
- Prior experience in collections, accounts receivable, or legal billing; law‑firm or professional‑services experience required.
- Strong verbal and written communication skills in both English and Spanish, with the ability to communicate clearly and diplomatically with sophisticated clients and in‑house counsel.
- Proven negotiation skills and a solutions‑oriented, patient approach to resolving delinquent accounts.
- High level of organization, accuracy, and attention to detail in record‑keeping.
- Comfort working with financial software, CRM tools, and document‑management systems.
- Ability to manage a high‑volume portfolio and prioritize effectively in a deadline‑driven environment.
About Company
Chicago law firm
Salary : $90,000