What are the responsibilities and job description for the Legal Assistant/Front Desk position at Law Firm Carolinas?
Position Overview
We are seeking a friendly, energetic, and highly organized Legal Assistant / Front Desk Coordinator to serve as the first point of contact for our Wilmington office. This role is essential in creating a welcoming and professional environment for clients and visitors while providing administrative and operational support to attorneys and staff.
The ideal candidate is self-motivated, detail-oriented, and thrives in a fast-paced legal setting, balancing front desk responsibilities with administrative and legal support tasks.
What You’ll Do
- Greet and assist clients, visitors, and vendors in a professional and welcoming manner
- Serve as the “face” of the office and maintain a positive client experience
- Manage incoming calls and direct inquiries appropriately
- Maintain cleanliness and organization of lobby and conference rooms
- Open and prepare the office for daily operations
- Order and maintain office supplies and inventory
- Coordinate maintenance and repair of office equipment
- Sort and distribute incoming mail; prepare outgoing mail
- Ensure overall office organization and operational efficiency
- Print, assemble, and organize real estate closing packages
- Scan and upload documents into client files and case management systems
- Provide general administrative support to the legal team as needed
What We’re Looking For
- Minimum 1 year of experience in a receptionist, administrative, or legal assistant role
- Strong interpersonal skills with a customer-service mindset
- Proficiency in Microsoft Office (Word, Outlook, Excel) and general computer skills
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize effectively in a fast-paced environment
- Notary Public certification (or willingness to obtain) preferred
- Professional communication (verbal and written)
- Client service and relationship management
- Time management and task prioritization
- Attention to detail and accuracy
- Confidentiality and discretion
- Problem-solving and resourcefulness
- Team collaboration and adaptability
- Office technology and equipment proficiency
- Document management and file organization
- Basic understanding of real estate transactions (preferred but not required)
What We Offer
- Supportive and collaborative work environment
- Competitive salary commensurate with experience
- Full benefits package