What are the responsibilities and job description for the Sales Account Specialist position at Lavelle Industries, Inc.?
We are seeking a Sales Account Specialist, with 3–5 years of sales or account management experience. The ideal candidate is a relationship-driven professional who excels at fostering customer relationships, identifying opportunities for growth, and ensuring long-term customer satisfaction. This role is ideal for someone who is a critical thinker, proactive in their approach, and ready to take their career to the next level. This position is at our Burlington, WI facility.
This is a non-commissioned sales role that’s part of our OEM sales team where we focus on business in several industries, such as plumbing and toilet trim, energy and natural gas, food and beverage, electronics manufacturing, healthcare, HVAC, and transportation. In this role, you will help maintain and grow our customer base. You will also be responsible for working with engineering to align solutions with customer needs.
Our Culture
Our culture is built on mutual respect, team building, collaboration and the strong desire to want our customers to say, “we wish we could buy all of our products from Lavelle.”
We take pride in fostering an environment where every individual’s contribution is valued throughout every step of building and managing customer relationships and supplying our customers with quality products.
We value career growth and enable our employees to be heard. This is evident by the metric of 91% of our leadership was promoted from within!
Key Responsibilities
- Serve as a representative of Lavelle Industries in both virtual and in-person customer meetings, ensuring professionalism and strong relationship management.
- Build and maintain strong client relationships through proactive outreach, strategic follow-ups, and personalized engagement.
- Engage with customers directly to understand their needs, address questions, and nurture long-term partnerships.
- Collaborate with engineering to develop customer-focused solutions that align with business needs and market demands.
- Work cross-functionally to brainstorm, develop, and implement initiatives that improve sales processes and business outcomes.
- Research, build, and manage a potential new customer sales pipeline
- Assist in executing sales growth initiatives by identifying potential new OEM customers and product opportunities
- Support the OEM sales team by developing presentations and sales materials
Requirements
- Candidates with 3 to 5 years of experience in technical sales or sales related role preferred.
- Candidates must be in commutable distance from our Burlington, WI facility as this role is required to be on site.
- This role requires up to 20% travel within the U.S., Mexico, and Canada. Travel expenses paid by the company.
- Candidates must have a valid driver's license and be eligible to become an authorized driver for the company.
Employee Benefits
- Competitive Salary
- Casual Dress Code
- Development, Weekly Mentoring Sessions
- Free on-site health clinic that offers in-person and virtual appointments.
- Medical, dental, disability, and life insurance
- 401k retirement savings plan with company match
- 10 paid holidays plus vacation time
- Tuition reimbursement
- We offer a unique range of fringe benefits that set us apart, such as discounts for local businesses, company-wide events, and more!
- Defined path for career development
- Growth-Oriented Company Culture: Korky University Training and Annual Professional Development
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
