What are the responsibilities and job description for the Senior Engineer - Platform Services position at Laveer Engineering?
Requisition Number: 29194
Company: Westinghouse Electric Co
Location:
Hopkins, SC, US, 29061
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
About The Role
As a Senior Engineer, Platform Services you will be the primary contact for IT support, providing first and second-level assistance for hardware, software, and network issues. You will manage local IT incidents and service requests, ensuring resolution while configuring desktops, laptops, printers, and mobile devices. Working with global IT teams, you will support system upgrades, patch management, and the deployment of new technologies. Additionally, you will monitor IT infrastructure, escalate critical issues, and maintain accurate documentation of incidents, solutions, and asset inventory.
You will report to the Manager, Windows & Platform Services and be located at the Columbia, SC Facility. This is a hybrid role. Relocation is not available for the role.
Key Responsibilities
Why Westinghouse?
Benefits
Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:
Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities
Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube
Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina
Job Segment: Nuclear Engineering, Facilities, Environmental Engineering, Testing, Nuclear, Engineering, Operations, Technology, Energy
Company: Westinghouse Electric Co
Location:
Hopkins, SC, US, 29061
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
About The Role
As a Senior Engineer, Platform Services you will be the primary contact for IT support, providing first and second-level assistance for hardware, software, and network issues. You will manage local IT incidents and service requests, ensuring resolution while configuring desktops, laptops, printers, and mobile devices. Working with global IT teams, you will support system upgrades, patch management, and the deployment of new technologies. Additionally, you will monitor IT infrastructure, escalate critical issues, and maintain accurate documentation of incidents, solutions, and asset inventory.
You will report to the Manager, Windows & Platform Services and be located at the Columbia, SC Facility. This is a hybrid role. Relocation is not available for the role.
Key Responsibilities
- Provide first and second-level support for hardware, software, and network-related issues.
- Be the local contact for IT incidents and service requests, ensuring resolution.
- Install, configure, and maintain desktops, laptops, printers, and mobile devices.
- Collaborate with global IT teams to support system upgrades, patch management, and deployment of new technologies.
- Monitor IT equipment and infrastructure, escalating critical issues.
- Maintain accurate documentation of incidents, solutions, and asset inventory.
- Support local and remote users with excellent customer service and communication.
- Ensure compliance with IT security procedures.
- Help with onboarding/offboarding of employees, including account setups and equipment provisioning.
- Be an important contributor in projects, audits, and disaster recovery planning/testing.
- Participate in an on-call rotation.
- Bachelor's Degree or equivalent work experience.
- Minimum 4 years' experience in Active Directory, remote support tools, Microsoft Azure.
- Experience with Microsoft SCCM
- Virtual desktop deployments
Why Westinghouse?
Benefits
Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
- Safety and Quality
- Integrity and Trust
- Customer Focus and Innovation
- Speed and Passion to Win
- Teamwork and Accountability
Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities
Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube
Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina
Job Segment: Nuclear Engineering, Facilities, Environmental Engineering, Testing, Nuclear, Engineering, Operations, Technology, Energy
Salary : $69,200 - $86,500