What are the responsibilities and job description for the Dental Front Office Assistant position at Laveen Smiles?
Dental Front Office Assistant
We are seeking a highly organized, friendly and detail-oriented individual to join our private dental practice as a Dental Front Office Assistant. The Dental Front Office Assistant will be responsible for front desk operations, including scheduling appointments, greeting patients, handling phone calls, and managing patient records. The ideal candidate will have excellent communication and customer service skills.
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments, coordinating with dental staff and ensuring efficient use of time.
- Answer phone calls and respond to patient inquiries, providing accurate and helpful information.
- Manage patient records, including updating personal information, insurance details, and treatment plans.
- Process insurance claims and verify patient coverage, ensuring accurate billing and payment collection.
- Maintain a clean and organized front office area.
- Work closely with dental staff to ensure smooth patient flow and efficient office operations.
Requirements:
- High school diploma or equivalent; additional education or certification in dental office is a plus.
- Strong computer skills
- Excellent communication and interpersonal skills, with the ability to interact with patients and staff in a professional and friendly manner.
- Exceptional organizational and multitasking abilities.
- Ability to work independently and as part of a team, with a positive and proactive attitude.
- Knowledge of insurance billing and coding procedures is preferred.
Office hours are M,T - 9-5 & TH, FRI 9-3.
25-30 Hours per week
Pay DOE
Please email resume to: office @laveensmiles.com
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Healthcare setting:
- Dental office
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Laveen, AZ 85339: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $23