Inside Sales Representative- Millwork Sales

About the Role:

The Retail Millwork Sales position is focused on driving revenue growth by effectively promoting and selling millwork products to retail customers across the Region. This role requires a deep understanding of millwork materials, applications, and customer needs to provide tailored solutions that enhance customer satisfaction and loyalty. The successful candidate will serve as a key liaison between the company and retail clients, ensuring product knowledge is communicated clearly and sales targets are consistently met or exceeded. Additionally, this role involves collaborating with internal teams such as production, and logistics to ensure seamless order fulfillment and customer service. Ultimately, the position aims to expand the company’s market presence and strengthen relationships within the retail millwork sector through strategic sales initiatives and exceptional client engagement.

Minimum Qualifications:

• High school diploma or equivalent. Experience related field is preferred.
• Proven experience in sales, preferably within the millwork, building materials, or retail industries.
• Strong communication and interpersonal skills to effectively engage with diverse customer groups.
• Ability to understand technical product specifications and translate them into customer benefits.
• Proficiency with CRM software and Microsoft Office Suite for managing customer information and sales data.
• Can work Tuesday-Saturday schedule

Preferred Qualifications:

• Experience working in retail millwork sales or a related building materials sector.
• Knowledge of woodworking, cabinetry, or construction processes to better advise customers.
• Demonstrated success in meeting or exceeding sales targets in a competitive environment.
• Additional training or certification in sales techniques or product knowledge.

Responsibilities:

• Identify and engage potential retail customers to promote millwork products and solutions.
• Develop and maintain strong relationships with existing retail clients to encourage repeat business and referrals.
• Collaborate with internal teams to coordinate order processing, delivery schedules, and resolve any customer issues promptly.
• Track sales metrics and prepare regular reports to monitor progress against sales goals and inform strategic planning.
• Stay informed about industry trends, competitor products, and market conditions to adapt sales strategies accordingly.
• Participate in trade shows, industry events, and training sessions to enhance product knowledge and network with potential clients.

Skills:

The required and preferred skills are utilized daily to build rapport with customers, understand their specific millwork needs, and provide tailored product recommendations that drive sales. Strong communication skills enable clear and persuasive presentations, while technical knowledge allows the sales professional to address customer questions confidently and accurately. Proficiency with CRM tools and data analysis supports effective tracking of sales activities and customer interactions, ensuring follow-ups and relationship management are timely and organized. Collaboration skills facilitate smooth coordination with internal teams to ensure customer orders are fulfilled efficiently and any issues are resolved quickly. Continuous learning and adaptability help the sales professional stay current with industry trends and evolving customer preferences, maintaining a competitive edge in the marketplace.