What are the responsibilities and job description for the Host/Hostess position at Lava Lava Beach Club?
GENERAL SUMMARY: Hosts/Hostesses are the initial and final representative of our restaurant. They are responsible for the Guests first impression, either by phone or in person. Hosts are gatekeepers to the best party in town and need to display that fact in all their actions. Your interactions need to enhance our guest’s experience from the phone call to our goodbye.
REQUIRED QUALIFICATIONS:
- Contributes to building and maintaining a positive work culture at all times
- Flexible schedule, especially during busy seasons
- A dependable means of transportation to and from work for all days scheduled
- Excellent verbal communication skills
- Ability to prioritize and multitask in a fast-paced environment
- Ability to handle guest requests and needs in a professional and pleasant manner
- Ability to learn the phone and reservation system
DESIRED SKILLS:
- Restaurant experience
- Confident, friendly and outgoing
- Highly organized
- Ability to anticipate waitstaff and guest needs
- Eagerness to learn and grow at all times
- Food safety/sanitation knowledge
Salary : $17