Answering Service Representative (1+yrs exp pref)

Overview
Join our dynamic team as an Answering Service Representative, where your communication skills and friendly demeanor will be the first point of contact for clients and visitors. In this vital role, you will manage multi-line phone systems, handle incoming calls with professionalism, and provide exceptional clerical support to ensure smooth operations. Your multilingual abilities and strong administrative skills will help create a welcoming environment and deliver outstanding service every day. This paid position offers an exciting opportunity to develop your communication expertise while contributing to a collaborative team focused on excellence.

Duties

• Answer incoming calls promptly using multi-line phone systems, demonstrating excellent phone etiquette
• Direct calls accurately to appropriate departments or personnel, ensuring clear and effective communication
• Perform data entry tasks with precision, maintaining accurate records of calls.
• Support dispatching activities by relaying messages or instructions efficiently to field teams or service providers
• Maintain organized logs of all interactions, ensuring confidentiality and data integrity throughout all processes.
• Previous clerical or front desk experience is preferred, demonstrating familiarity with office procedures
• Strong communication skills in multiple languages are highly desirable; bilingual abilities are a plus
• Experience operating multi-line phone systems and managing high call volumes effectively
• Proven ability to perform data entry accurately and efficiently in a fast-paced environment
• Knowledge of phone etiquette standards and excellent interpersonal skills to handle diverse callers professionally
• Familiarity with dispatching or administrative support roles enhances readiness for this position
• Typing speed and accuracy are important for managing documentation swiftly and precisely
• This Answering Service Representative role is designed for motivated individuals eager to provide top-tier customer service while honing their administrative talents. If you thrive in energetic environments where communication is key, we invite you to apply and become an essential part of our dedicated team!

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Gym membership
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Service Representative: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Weirton, WV 26062 (Required)

Work Location: In person

Salary : $13